Reviews (4,642)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

September 27, 2022

Paul the adviser was very helpful, added extra features. Can definitely recommend. Lovely to have a person so helpful

Lock & Latch
United Kingdom
18 minutes using the app
TYDAL replied September 27, 2022

Awesome! Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

July 29, 2022

Perfekter Support von Lance. Pop-Up habe ich eingerichtet, war auf den ersten Blick sehr einfach - werde jetzt sehen, wie es sich im Alltag schlägt und ggf. erneut berichten

Wildkatz
Germany
18 minutes using the app
TYDAL replied July 29, 2022

Wir freuen uns sehr, dass Sie mit unserem Kundenservice zufrieden sind. 🤩 Vielen Dank für die 5 Sterne! Wenn wir unterwegs noch etwas tun können, zögern Sie bitte nicht, uns dies mitzuteilen. Alles Gute, Kevin

December 2, 2022

Pete was awesome! Very informative but not clingy. He gave excellent product knowledge and understanding of my needs as a business owner.

CAJD Apparel More
United States
18 minutes using the app
TYDAL replied December 4, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer service! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

December 11, 2022

Great app, was easy to install. Theresa was very nice and helpful, and suggested things I could do to enhance my website!

Nilo Herbal Blends
United Kingdom
18 minutes using the app
TYDAL replied December 12, 2022

We're so excited that you are enjoying our app and services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

March 17, 2022

Excellent pop-up app. My goal is to improve communication with my customers. Great customer service too!

Megatone Music
United States
18 minutes using the app
TYDAL replied March 18, 2022

Thanks so much for the review! Let us know if we can help answer any questions at any time. Best regards, Kevin

April 6, 2022

Betty was really kind and helpful!! Really appreciate all the help! Great app! Thank you!!!!!!!!!!!!

The Norm
Greece
18 minutes using the app
TYDAL replied April 6, 2022

Thanks so much for your kind words and positive review! 🙌 We are here anytime you need us! Cheers, Kevin

December 21, 2022

Pete was super helpful! He offered so many tips to add some really great upgrades to my store! Rivo has great customer service!

Chief Treats
United States
18 minutes using the app
TYDAL replied December 21, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

May 16, 2022

Abbie was helpful on what I needed done and recommended another app that was very help to implement. Appreciate your help and look forward to using the app to grow our audience more!

Planet Halo Health
United States
17 minutes using the app
TYDAL replied May 17, 2022

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

September 6, 2022

Therese was really helpful. The app is so easy to set up and easy to customize to match your brand! Works great!

Fatty Birdy
United States
17 minutes using the app
TYDAL replied September 6, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best wishes, Kevin

May 25, 2022

Abbie went above and beyond with her customer service today. You guys have an absolute amazing person on your team. Give her all her flowers now and don't lose her, she's amazing!!!!

Buddy Visions
United States
17 minutes using the app
TYDAL replied May 25, 2022

We're so thrilled that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars and kind words! If there's anything else you need along the way, please don't hesitate to let us know. Our team here at Rivo would be delighted to help you. All the best, Kevin