Reviews (4,652)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

December 21, 2022

Pete was super helpful! He offered so many tips to add some really great upgrades to my store! Rivo has great customer service!

Chief Treats
United States
18 minutes using the app
TYDAL replied December 21, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

September 6, 2022

Therese was really helpful. The app is so easy to set up and easy to customize to match your brand! Works great!

Fatty Birdy
United States
17 minutes using the app
TYDAL replied September 6, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best wishes, Kevin

May 16, 2022

Abbie was helpful on what I needed done and recommended another app that was very help to implement. Appreciate your help and look forward to using the app to grow our audience more!

Planet Halo Health
United States
17 minutes using the app
TYDAL replied May 17, 2022

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

May 25, 2022

Abbie went above and beyond with her customer service today. You guys have an absolute amazing person on your team. Give her all her flowers now and don't lose her, she's amazing!!!!

Buddy Visions
United States
17 minutes using the app
TYDAL replied May 25, 2022

We're so thrilled that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars and kind words! If there's anything else you need along the way, please don't hesitate to let us know. Our team here at Rivo would be delighted to help you. All the best, Kevin

July 17, 2022

Vicky from Rivo was AMAZING. Quick responses and very supportive. She helped me with exactly what I needed. Great app, easy to use, and great for my business!

Maxxfitclothingco
United States
17 minutes using the app
TYDAL replied July 18, 2022

We're so glad you love our app and customer services! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Best wishes, Kevin

May 18, 2022

Abbie was very friendly and informative. I'm looking forward to using this app and am hopeful it will meet my shop's needs!

Coastal Raw
Canada
17 minutes using the app
TYDAL replied May 18, 2022

Thank you so much for the positive review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

August 29, 2022

Thanks to kind Maria, I could easily use the app and it helped me build a website! I don't know what to fix,,

Fashion CITY
United States
17 minutes using the app
TYDAL replied August 30, 2022

Thanks so much for the 5-star review! 🤩 If any questions come up or if we can help in any way, please feel free to reach out to us anytime. Much appreciated, Kevin

November 1, 2023

Mica was extremely prompt, polite and helped me with the questions I needed answered. She even suggested things for my site that I totally overlooked! Thanks so much.

VESY
Australia
17 minutes using the app
TYDAL replied November 3, 2023

We're thrilled you received prompt and polite service, along with helpful suggestions for your site. Your appreciation is warmly received – thank you for your review!
- Kevin & Rivo Team

October 17, 2022

Adding this app to my shop. Servicer was very helpful and gave suggestions for my website. Appreciate the service

Our Lady's Closet
United States
17 minutes using the app
TYDAL replied October 17, 2022

Thanks so much for installing our app! We are so grateful for your kind words and 5-star review! ✨ Best wishes, Kevin

July 20, 2022

Great service with a smile and happy engagement! Not only did she take care of my request, but also provided useful info and tagged us in social! THANK YOU!

TRAPSKI, LLC
United States
17 minutes using the app
TYDAL replied July 20, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars and kind words! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin