Reviews (4,652)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

June 6, 2022

Betty is the reason I am using it, she was very helpful, I was very impressed that this app is also free and has saved me a lot of time.

F16 Film Camera Store
United Kingdom
17 minutes using the app
TYDAL replied June 6, 2022

Your review means the world to us! We are always happy to help in any way we can and we are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

October 25, 2022

Pete was a great guy to talk with. Helped me out with my popup alot, and the app seems cool. Appreciate it.

TutorZed
United States
17 minutes using the app
TYDAL replied October 25, 2022

Thanks so much for the great feedback! If any further questions come up or if we can help in any way, feel free to reach out to us anytime. 😊 Cheers, Kevin

June 2, 2022

Abbie was so amazing, and the response was super quick. She also gave me V.I.P. when it comes to getting my questions answered.

UniqueLeeCreations
United States
17 minutes using the app
TYDAL replied June 3, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin

September 5, 2022

Abbie helped me with all my questions getting set up, she was so kind, patient & quick with her service. This is by far the best experience I have had with a Shopify app! Highly recommend the app & hopefully you get the honor of chatting with Abbie like I did!

by S T A C Y
Canada
17 minutes using the app
TYDAL replied September 5, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

December 1, 2022

Great app, Abbie did a great job in assisting. Very friendly and helpful. Amazing customer service!!

Sonoran Rosie
United States
17 minutes using the app
TYDAL replied December 2, 2022

Wonderful! Thanks so much for the 5-star review! Cheers, Kevin

November 29, 2022

They have awesome customer service! Easy to work with and extremely knowledgeable! I highly recommend.

EOTW Candle Co.
United States
17 minutes using the app
TYDAL replied November 29, 2022

Thank you for the 5-stars and for recommending us to the Shopify community! 🎉 Cheers, Kevin

December 8, 2022

Amazing customer service! Super friendly and fast to help. Looking forward to seeing how the app performs.

Henotic Hemp
United States
17 minutes using the app
TYDAL replied December 8, 2022

Excellent! It's music to our ears that you are happy with our customer service! Thank you for leaving a 5-star review! Much appreciated, Kevin

November 30, 2022

I'm downloaded the EMAIL POP UPS app to grow my email list and make more sales. I reached out to get the branding removed from the popup and Lance was incredibly helpful and friendly. He went above and beyond. The experience was a breeze!

Mountain Kid Lids
United States
17 minutes using the app
TYDAL replied November 30, 2022

We work hard in creating apps that are easy and quick to install but most importantly, help increase your sales! Thanks so much for the review! 🤩 All the best, Kevin

September 7, 2022

Downloaded the app and needed a little help. Abbie from online support was amazing! She answered my questions quickly and gave me some great advice too! I would highly recommend this app. It's easy to use and the customer service is spectacular.

InHisword
United States
17 minutes using the app
TYDAL replied September 7, 2022

Thank you so much for choosing our app and for recommending us to the Shopify community! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Much appreciated, Kevin

June 30, 2022

Super fijne en simpele app. Lance van de klantenservice is super vriendelijk en behulpzaam! Echte aanrader!

Goedkope tuinplanten
Netherlands
17 minutes using the app
TYDAL replied June 30, 2022

Heel erg bedankt voor de 5-sterren en voor het aanbevelen van ons aan de Shopify-community! 🌟 Laat het ons op elk moment weten als we nog iets kunnen doen om te helpen. Groetjes, Kevin