Reviews (4,652)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

April 22, 2022

Betty was quick & very helpful. :D
She unlocked the feature as well and helped me to learn about the tool as well.

imstonegifts
United States
17 minutes using the app
TYDAL replied April 22, 2022

So happy to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

May 25, 2022

J'ai utilise cet application pour enlever l'image de marque et j'ai eu une réponse super rapide très polie et tous a été fait rapidement.

Mon Mixeur
Switzerland
17 minutes using the app
TYDAL replied May 25, 2022

Merci pour l'avis 5 étoiles ! 🌟 Nous apprécions vraiment que vous utilisiez l'application. Bravo, Kévin

November 9, 2022

Paul was so helpful and amazing. Great personality and knew how to help me.
I'm really looking forward to more from your company because Paul has represented good ethics and quality for customer support.

PBMADE
United States
17 minutes using the app
TYDAL replied November 9, 2022

Thank you so much for using our app! 🤩 We're so glad that you are happy with our customer support and super excited to be part of your business growth and success! If you need anything at all, just let us know. Best regards, Kevin

August 16, 2022

I used this app to get started with adding a popup. My customer service rep, Pete, handled everything in a timely manner and was also very friendly which is sometimes hard to come by. Some of the best customer service I've had!

Ewer.Studio
United States
16 minutes using the app
TYDAL replied August 17, 2022

We are so glad you had a 5-star experience using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Much appreciated, Kevin

September 15, 2022

Such a fantastic service from Jel. so fast and helpful. Not easy to find service like this online. Couldn't recommend enough

MUJU
United Kingdom
16 minutes using the app
TYDAL replied September 15, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

September 23, 2022

VERY QUICK AND HELPFUL TO USE. SO SIMPLE TO ADD AND USE POP-UP TOOL TO START COLLECTING EMAILS AND BUILD CUSTOMER LIST.

Infinite Basics
United States
16 minutes using the app
TYDAL replied September 26, 2022

Thank you for the awesome review! We greatly appreciate you using the app! Cheers, Kevin

September 11, 2022

Tolle App, sie ist super easy einzurichten, außerdem ist der Support nett und bietet schnelle Hilfe

Roo's Gift Shop
Germany
16 minutes using the app
TYDAL replied September 12, 2022

Ihre freundlichen Worte werden sehr geschätzt! 🤩 Vielen Dank für das positive Feedback und die 5-Sterne-Bewertung! Alles Gute, Kevin

June 24, 2022

This app is really easy to use. Abbie was very friendly and helpful during the process of setting up :)

SauceGawd Apparel
United States
16 minutes using the app
TYDAL replied June 27, 2022

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

August 9, 2022

Look no further - this app is awesome! I was looking for a simple pop-up app to build my business email list and this one is exactly what I was looking for! Paul gives awesome customer service and I really appreciate his time.

Goin Left
United States
16 minutes using the app
TYDAL replied August 9, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

December 13, 2022

Setting up was easy, which is important for first time user like us.. i need help with something and Paul helps a lot. His reply was very fast, and helps us on the spot. I am so so glad that i chose this app for my website !! Thank you Rivo !

Offbeat Malaysia
Malaysia
16 minutes using the app
TYDAL replied December 13, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you are happy with the setup process. 🤩 Feel free to reach out to us anytime if you have any other questions. Our team here at Rivo will be pleased to assist you! All the best, Kevin