Reviews (4,642)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

Edited December 6, 2022

Easy to configure. Provides great pop-ups. Fully customizable. I appreciated the support in the chat and the removal of the branding in the widget.

Jamailah
United States
16 minutes using the app
TYDAL replied December 6, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! 😃 Much appreciated, Kevin

June 24, 2022

another amazing app by rivo. Again great customer service. Very helpful and pleasant. Specially by Abbie, she makes everything so easy to use. thank you

Essential Natural Brands
United States
16 minutes using the app
TYDAL replied June 27, 2022

Your review made our day! 🤩 Thank you so much for the 5 stars and kind words! If there's anything else we can help you with, just let us know. Our team would be delighted to assist you. Cheers, Kevin

December 9, 2022

The customer service I received from Abbie was excellent. Fast, friendly, efficient. I am so impressed, and I've only had this app for 5 minutes. Looking forward to what else I can do within the app. Excellent service, and for a free product.

Whim
United States
16 minutes using the app
TYDAL replied December 12, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

October 15, 2022

I just installed this app it was simple and fast. I also received immediate help from one of the employee and she was very nice and gave me all that I needed in just a few minutes. Overall the starting experience could not have been better. Will see how the app will perform.

okusamerike
Slovenia
16 minutes using the app
TYDAL replied October 17, 2022

Wonderful! 🎉Thank you so much for choosing our app and we are always here, anytime you need us. Your positive review is very much appreciated! Best wishes, Kevin

August 15, 2022

Pete with Rivo help me remove the Powered By on the Rivo app and told me about some other features he added on. Customer service with RIVO has always been stellar!

la dã vie
United States
16 minutes using the app
TYDAL replied August 16, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 Much appreciated, Kevin

April 8, 2022

This app has been very easy to use and provided great customer service when I needed assistance, thank you.

lapetiteluludesigns
Australia
16 minutes using the app
TYDAL replied April 8, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

October 1, 2022

Mega nemt at bruge, kan klart anbefales. Vi bruger appen til at få flere abonnenter til vores emailkampagne

Ølsnorklen
Denmark
16 minutes using the app
TYDAL replied October 3, 2022

Vidunderligt, tak så meget for den 5-stjernede anmeldelse og for at anbefale os! 🤩 Alt det bedste, Kevin

December 21, 2022

Excellent product and support! Works great on my Shopify store and the support in offering help for the site outside of the domain of the app is incredible.

floristfarms
United States
16 minutes using the app
TYDAL replied December 21, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

December 6, 2022

Awesome! Chatted with Jel and she was great. suggested some great ideas to make my store better. Went out of the way to add value!

MyLubeCard
United States
16 minutes using the app
TYDAL replied December 6, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

March 27, 2022

Amazing Team and Love the app! We enjoy how easy it is to navigate around the app and it looks amazing on our site. Many thanks..

Yolimart
United States
16 minutes using the app
TYDAL replied March 28, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards. Kevin