Reviews (4,642)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

April 29, 2022

I downloaded the app. It was super easy to setup.
I had a question and Pete responded right away and was able to help me. I'd recommend/

Sneaker Logic
Canada
15 minutes using the app
TYDAL replied April 29, 2022

Thank you for choosing our app and recommending us to the Shopify community! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 All the best, Kevin

June 14, 2022

The app looks really easy to use and the live chat support was excellent. The replies were fast and gave me the help I needed.

Efectiv Nutrition
United Kingdom
15 minutes using the app
TYDAL replied June 14, 2022

We are so happy that you like our app and services! Thank you so much for the positive feedback and review! ✨ Best wishes, Kevin

May 26, 2022

i use this app for email sign up and discount codes. communication with rivo was great. 5 out of 5! He helped me achieve what I need to do!

MY GPU PADS
United States
15 minutes using the app
TYDAL replied May 26, 2022

Wonderful! Thanks so much for using our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

April 16, 2022

Good support, free. I don't see a way to edit the popup with my own funnel pages, but can't beat the price.

Simply Royal Design
United States
15 minutes using the app
TYDAL replied April 18, 2022

Thanks so much for choosing our app! Please don't hesitate to let us know if you have any questions or experience issues along the way. Our team is always happy to help. 😊 Much appreciated, Kevin

April 29, 2022

Great Service and Communication is A++++++++, one of the best app we have used to promote our business. Thank you Ryan and everyone

Party Depot Store
United States
15 minutes using the app
TYDAL replied April 29, 2022

So glad that you love our app and customer service! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Much appreciated, Kevin

July 10, 2022

I needed to add a pop-up form to my website as I was previously using the Mailchimp integration and wanted something that could link up with the internal Shopify customer base - read good reviews of the Rivo app and am so far very impressed. Very easy to use, the customer support from Paul was excellent and quick - I feel sure they will be supportive if I need any assistance in the furture.

Heavy Gretel
United Kingdom
15 minutes using the app
TYDAL replied July 11, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

August 10, 2022

I have only just started using this app, but it's extremely straight forward and very user friendly. I needed some virtual assistance and Pat was not only helpful, but friendly and engaged as well. I *literally* blew thank-you air kisses at my computer screen after he was able to help me! Superb customer service ✨

pearlandmossbotanicals
Canada
15 minutes using the app
TYDAL replied August 10, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

October 31, 2022

A very easy set-up and also has great customisation options to work with branding. Look forward to seeing results from the pop up

Kit James
Australia
15 minutes using the app
TYDAL replied November 1, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app's setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

April 27, 2022

Great customer service. Betty helped me with a few concerns I had, super quick, super friendly. App seems great so far!

Thea Shop
United Kingdom
15 minutes using the app
TYDAL replied April 27, 2022

We're so happy to hear that you had a fantastic experience with our customer service! We're always striving to help you and your business succeed! 😊 Thanks, Kevin

October 6, 2022

Adrianne was super friendly and efficient in assisting me. Her friendly approach put a smile on my face and started my day off right. Thank you!

Titan Anchors
United States
15 minutes using the app
TYDAL replied October 6, 2022

We're so thrilled that you are happy with our services! Your praise in your 5-Star review is very much appreciated! 🙂 Thanks, Kevin