Reviews (4,642)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

July 28, 2022

So far it has been very easy to navigate. Arianne with customer service was incredibly helpful and to top it all off, very kind! Wonderful experience all around.

Outside In
United States
15 minutes using the app
TYDAL replied July 28, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

July 7, 2022

Nice app for email pop up, easy to set up.Excellent customer service! Super fast! 5 star service!!!!

The Collection Perfumes
United States
15 minutes using the app
TYDAL replied July 7, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! Best regards, Kevin

November 7, 2022

First time using the app and Yaci was more than awesome in helping me with what I needed. Thanks again!

Kevin Moranz
United States
15 minutes using the app
TYDAL replied November 9, 2022

Awesome! Thank you so much for leaving positive feedback! 🌟We are here for you anytime you need us. Best regards, Kevin

July 17, 2022

Amazing customer service! :) Super friendly live chat with fast replies. Great features on the app!

GOVA
United Kingdom
15 minutes using the app
TYDAL replied July 18, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

April 7, 2022

We zochten een makkelijke app voor nieuwsbrief inschrijvingen en deze app is super simpel en doet wat nodig is. Support is erg snel en vriendelijk.

Wonder Warenhuis
Netherlands
15 minutes using the app
TYDAL replied April 7, 2022

We zijn zo blij dat je geniet van onze app en diensten! Heel erg bedankt voor de positieve feedback en review! Beste wensen, Kevin

December 7, 2022

Exceptional service from Abbie. Handle my request super fast and offered to advise on a couple of things on my site. Super friendly and helpful.

OG-LDN Studio
United Kingdom
15 minutes using the app
TYDAL replied December 7, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

July 17, 2022

Pete was very helpful and friendly took care of my issues very well.. He informed me of all of my options and was very patience with me

Zea'Ella Curves
United States
15 minutes using the app
TYDAL replied July 18, 2022

Thank you so much for the 5-star review! We're always here and happy to help! 😊 Much appreciated, Kevin

April 28, 2022

Thus far it seems very user friendly and customer support was superb (thanks Betty). I like that you can easily customize the popup to align with your brand.

DT Scooters
United States
15 minutes using the app
TYDAL replied April 28, 2022

Wonderful! Thanks so much for using our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Much appreciated, Kevin

November 14, 2022

Abbie was really helpful and very welcoming. She helped to set up the app straight away and gave me some useful links to help with setting up my store.

The Camel's Yarn
United Kingdom
15 minutes using the app
TYDAL replied November 15, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

October 26, 2022

The app is super easy to use! The customer service was great as well. It was very efficient and friendly.

Moontime Apothecary
Canada
15 minutes using the app
TYDAL replied October 26, 2022

Excellent! It's music to our ears that you are happy with our app and support! Thanks so much for the 5-stars! 🤩 All the best, Kevin