Reviews (4,652)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

August 10, 2022

I have only just started using this app, but it's extremely straight forward and very user friendly. I needed some virtual assistance and Pat was not only helpful, but friendly and engaged as well. I *literally* blew thank-you air kisses at my computer screen after he was able to help me! Superb customer service ✨

pearlandmossbotanicals
Canada
15 minutes using the app
TYDAL replied August 10, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

October 31, 2022

A very easy set-up and also has great customisation options to work with branding. Look forward to seeing results from the pop up

Kit James
Australia
15 minutes using the app
TYDAL replied November 1, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app's setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

April 27, 2022

Great customer service. Betty helped me with a few concerns I had, super quick, super friendly. App seems great so far!

Thea Shop
United Kingdom
15 minutes using the app
TYDAL replied April 27, 2022

We're so happy to hear that you had a fantastic experience with our customer service! We're always striving to help you and your business succeed! 😊 Thanks, Kevin

October 6, 2022

Adrianne was super friendly and efficient in assisting me. Her friendly approach put a smile on my face and started my day off right. Thank you!

Titan Anchors
United States
15 minutes using the app
TYDAL replied October 6, 2022

We're so thrilled that you are happy with our services! Your praise in your 5-Star review is very much appreciated! 🙂 Thanks, Kevin

July 28, 2022

So far it has been very easy to navigate. Arianne with customer service was incredibly helpful and to top it all off, very kind! Wonderful experience all around.

Outside In
United States
15 minutes using the app
TYDAL replied July 28, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

July 7, 2022

Nice app for email pop up, easy to set up.Excellent customer service! Super fast! 5 star service!!!!

The Collection Perfumes
United States
15 minutes using the app
TYDAL replied July 7, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! Best regards, Kevin

July 17, 2022

Amazing customer service! :) Super friendly live chat with fast replies. Great features on the app!

GOVA
United Kingdom
15 minutes using the app
TYDAL replied July 18, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

November 7, 2022

First time using the app and Yaci was more than awesome in helping me with what I needed. Thanks again!

Kevin Moranz
United States
15 minutes using the app
TYDAL replied November 9, 2022

Awesome! Thank you so much for leaving positive feedback! 🌟We are here for you anytime you need us. Best regards, Kevin

December 7, 2022

Exceptional service from Abbie. Handle my request super fast and offered to advise on a couple of things on my site. Super friendly and helpful.

OG-LDN Studio
United Kingdom
15 minutes using the app
TYDAL replied December 7, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

July 17, 2022

Pete was very helpful and friendly took care of my issues very well.. He informed me of all of my options and was very patience with me

Zea'Ella Curves
United States
15 minutes using the app
TYDAL replied July 18, 2022

Thank you so much for the 5-star review! We're always here and happy to help! 😊 Much appreciated, Kevin