Reviews (4,642)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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The best customer service I've experienced in a long time! Looking forward to starting using the app.
You are amazing! ✨ Thank you so much for the awesome feedback! We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
The best part was chatting with Yaci who exceeded my expectations with assisting me on getting started! The pop-ups work seamlessly.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Great add on to my site to gain customers! customer support is great and fast ! plan on using this for a while
Thank you so much for the 5-Star review! We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Much appreciated, Kevin
Paul was amazing, so helpful, chatty and friendly. He removed the branding from the pop up for me. Can't wait to get more leads.
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin
Great customer service from Abbie! She even gave me a great suggestion/tip on my website! She went above and beyond the service requested. Thank you Abbie!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 All the best, Kevin
Exactly what I was looking for and Mica was amazing at helping with all questions I had! Thank you so much!
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin
Great customer service, pretty fast, and the app by itself its really easy to use, also its free so that helps!
Thanks so much for the positive review! 🍻 Cheers, Kevin
Great customer support, quick and pleasant to talk to :) Would Highly recommend this app if you're looking for a free and easy store pop up app.
Thank you for the positive review! We greatly appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin
I have just added the app to my store but so far the customer service is excellent. So far so good.
Awesome! ✨We truly appreciate you choosing our app and are so grateful for your positive feedback! If you have any questions or experience issues along the way, please don't hesitate to let us know. All the best, Kevin
Yaci was so helpful and kind! Loving this app already sems easy to design and integrate into our website. The chat was quick and easy.
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin