Reviews (4,652)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

April 28, 2022

Thus far it seems very user friendly and customer support was superb (thanks Betty). I like that you can easily customize the popup to align with your brand.

DT Scooters
United States
15 minutes using the app
TYDAL replied April 28, 2022

Wonderful! Thanks so much for using our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Much appreciated, Kevin

November 14, 2022

Abbie was really helpful and very welcoming. She helped to set up the app straight away and gave me some useful links to help with setting up my store.

The Camel's Yarn
United Kingdom
15 minutes using the app
TYDAL replied November 15, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

October 26, 2022

The app is super easy to use! The customer service was great as well. It was very efficient and friendly.

Moontime Apothecary
Canada
15 minutes using the app
TYDAL replied October 26, 2022

Excellent! It's music to our ears that you are happy with our app and support! Thanks so much for the 5-stars! 🤩 All the best, Kevin

March 11, 2022

The best customer service I've experienced in a long time! Looking forward to starting using the app.

AÉRYNE
Sweden
15 minutes using the app
TYDAL replied March 11, 2022

You are amazing! ✨ Thank you so much for the awesome feedback! We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

November 6, 2022

The best part was chatting with Yaci who exceeded my expectations with assisting me on getting started! The pop-ups work seamlessly.

Floreo Apparel
United States
15 minutes using the app
TYDAL replied November 9, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

May 12, 2022

Great add on to my site to gain customers! customer support is great and fast ! plan on using this for a while

Flambiance Candle Company
United States
15 minutes using the app
TYDAL replied May 12, 2022

Thank you so much for the 5-Star review! We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Much appreciated, Kevin

August 21, 2022

Paul was amazing, so helpful, chatty and friendly. He removed the branding from the pop up for me. Can't wait to get more leads.

Clothes By Portia
New Zealand
15 minutes using the app
TYDAL replied August 22, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin

December 3, 2022

Great customer service from Abbie! She even gave me a great suggestion/tip on my website! She went above and beyond the service requested. Thank you Abbie!

Kiko
United States
15 minutes using the app
TYDAL replied December 4, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 All the best, Kevin

October 6, 2022

Exactly what I was looking for and Mica was amazing at helping with all questions I had! Thank you so much!

Madness Collectibles
United States
14 minutes using the app
TYDAL replied October 6, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

March 27, 2022

Great customer service, pretty fast, and the app by itself its really easy to use, also its free so that helps!

stormxstudios
Costa Rica
14 minutes using the app
TYDAL replied March 28, 2022

Thanks so much for the positive review! 🍻 Cheers, Kevin