Reviews (4,642)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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The app looks amazing for email pop-ups to collect much needed customer information for marketing. Paul was amazing help on the chat function, fast, efficient and very friendly. He also added some more functionality for free. Love it!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
I haven't really used this particular app yet - it was just the installation and then the removal of the name of the Developer?...anywayl, Alex was through, friendly, helpful and even went above and beyond by adding the ability for me to add the site logo for more Brand exposure. 10/10 Couldn't ask for more.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
I used this app to quickly set up email pop-ups to grow my customer list. So far it works perfectly! Plus, the customer service is phenomenal!
Thanks so much for the 5-Star review! If you have further questions or if we can help along the way, feel free to reach out to us anytime. 🤩 All the best, Kevin
Fast communication, easy to connect to support, very nice and helpful! Highly recommend! 10/10 for the service and customer service.
What a wonderful review! Thank you so much for the positive feedback and for recommending us to the Shopify community! 🍻 Cheers, Kevin
Customer support is awesome! Very easy to use and looks professional. Recommend to any Shopify store
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Amazing chat. I have downloaded apps, wasn't getting them to do what i wanted in the first 30 minutes and deleted them. Knowing I have someone to chat almost instantly help build my new store, makes all of this not so scarry!
Very glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin
Easy to use and setup, and support team is a breeze! Quick responses and friendly team. Pete was great in getting set up!
Thanks so much for the 5-stars! If you have any other questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best regards, Kevin
Therese went ABOVE and beyond.... incredibly helpful and so much fun to chat with. Blown away by the support on my first interaction with Rivo Support. Highly recommend!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
I had an amazing experience signing up for the app! Arianne was just awesome - explained everything to me and even added features for me that I was unaware of!
We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Easy to use & great customer service! Super fast response time & super helpful! Exactly what I was looking for.
Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! ✨ Best wishes, Kevin