Reviews (4,642)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

May 24, 2022

Lance was helpful, quick and thorough. Thanks for the help and support! Setup was quick and easy. Looking forward to bringing more customers to our store!

Willow Branch Place
United States
14 minutes using the app
TYDAL replied May 24, 2022

So pleased that you are happy with our customer service. Thank you so much for your kind words, and we are so excited to be able to help contribute to you and your business's success! If you ever need anything, we are here for you anytime. 😃 Best wishes, Kevin

November 7, 2022

Great pop up feature for your website! Paul was great to talk to and very helpful in our efforts in growing our platform.

Kash Clothing
United States
14 minutes using the app
TYDAL replied November 9, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

April 11, 2022

I am very happy with the app. The support is outstanding. Very fast, friendly and always helpful. Thanks

NO BULLSH!T
Switzerland
14 minutes using the app
TYDAL replied April 11, 2022

So glad to hear that you are happy with our app and services! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

July 13, 2022

Customer care via Chat gentilissimo e puntuale.
Ha risposto a qualsiasi domanda in live senza nessuna attesa.

athisonshop
Italy
14 minutes using the app
TYDAL replied July 13, 2022

Sono così felice che siamo stati in grado di aiutarti con la tua preoccupazione. Grazie mille per le tue parole gentili e per le 5 stelle! Se c'è qualcos'altro che possiamo fare lungo il percorso, faccelo sapere in qualsiasi momento. Il nostro team sarà lieto di assisterti. 😊 Molto apprezzato, Kevin

June 7, 2022

Awsome person! Made my day, well done. Replyed on my question quickly, the issue has been resolved easy and fast.

Phoenix 212 Clothing
United Kingdom
13 minutes using the app
TYDAL replied June 7, 2022

So happy that we were able to help you with your concern. Thank you so much for the 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be pleased to assist you. 😊 Much appreciated, Kevin

October 4, 2022

Pete was awesome in helping me get started with the app! I truly appreciate the support and quick help!

Kpop Utopia
United States
13 minutes using the app
TYDAL replied October 5, 2022

Wonderful! Thank you so much for the positive feedback and review! 😊 Much appreciated, Kevin

June 4, 2022

This app seems to be what I was looking for to start growing my email subscriber list. Maria was very helpful as well!

Beam Roast Coffee
United States
13 minutes using the app
TYDAL replied June 6, 2022

Wonderful! We are always here to help and super excited that our app was what you were looking for! 🎉 Thanks so much for the review! Best wishes, Kevin

September 21, 2022

after 5 minutes of using the app, I saw how should be the best customer service ... Thanks for your help

Bevande Servite
United States
13 minutes using the app
TYDAL replied September 21, 2022

Thank you for the 5-star review! We appreciate you using the app. Best regards, Kevin

August 26, 2022

very helpful and easy to use. chat support was fast and very responsive. great experience so far and would recommend.

Suteki Gifts
Canada
13 minutes using the app
TYDAL replied August 26, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

February 9, 2022

I'm new to this app and naturally I had some questions. I spoke with Abbie and she was AMAZING! So helpful and fast, I really appreciate you so much Rivo and Abbie.

TYLER AND HALL
United States
13 minutes using the app
TYDAL replied February 10, 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin