Reviews (4,652)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

June 29, 2022

slick service. Ryan was really helpful. seamless experience. Thanks Rivo. Excited to try out our new pop up!

Six
United Kingdom
13 minutes using the app
TYDAL replied June 29, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

November 12, 2022

Easy to use & great customer service! Super fast response time & super helpful! Exactly what I was looking for.

Calla and Friends
United States
13 minutes using the app
TYDAL replied November 15, 2022

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! ✨ Best wishes, Kevin

February 7, 2022

I've just started, but right off the bat the customer service has been excellent. I look forward to using the app!

BOARD30
United States
13 minutes using the app
TYDAL replied February 8, 2022

Awesome! So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! Let us know if any questions come up or if we can help along the way. 🤩 All the best, Kevin

April 28, 2022

This App great, really all I was looking for to make the shopify store look professional and stand out on the launch. It has a nice look and easy customization options for image, text, discount or type of offer/message... Customer service was absolutely superb, and fast! they removed their branding footer right away at no cost and let me know about another free app for customer reviews and ratings. Highly, highly recommend !!!

bflighthangar
United States
13 minutes using the app
TYDAL replied April 28, 2022

Our number goal is to provide apps that not only skyrocket your sales but are an asset that will continue to contribute to your business's success and goals. Thank you so much for your thoughtful review and wonderful feedback! If you ever need anything at all, just let us know. Our team here at Rivo is always happy to help out in any way we can. ✨ Best wishes, Kevin

October 30, 2022

This app is so easy to edit and works exactly like I expected. The pop up help line was easy and the helper was personable. Thank God.

yoursunderwear
United States
13 minutes using the app
TYDAL replied October 31, 2022

Wonderful! We are super excited that you like our app! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

July 4, 2022

Atendimento nota 10 da equipe de suporte. Resolveu todas as demandas e foram muito atenciosos.
Muito obrigado.

Churrasqueiro Raiz
Brazil
13 minutes using the app
TYDAL replied July 4, 2022

Estamos muito felizes em ver que você teve uma ótima experiência conosco! Estamos sempre nos esforçando para ajudar você e sua empresa a ter sucesso! 🙌 Saúde, Kevin

Edited December 8, 2022

The customer service is amazing Jel was very helpful and quick!
Setting up the pop up is pretty easy and quick. Thank you Jel

Kickedinthecandies
Canada
13 minutes using the app
TYDAL replied December 8, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

July 26, 2022

PAUL, THE CUSTOMER SUPPORT DUDE WAS AMAZING, KIND AND HELPFUL! LOOKING FORWARD TO MORE OF HIS SERVICE

YOUTHS IN BALACLAVA
Singapore
13 minutes using the app
TYDAL replied July 26, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback! 🤩 Let us know if any further questions come up or if we can help along the way. Much appreciated, Kevin

August 22, 2022

I use this app on two stores now and it's great, many thanks to Pete for his help today, excellent service!

TCTvintage
United Kingdom
13 minutes using the app
TYDAL replied August 22, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 🌟 Thanks, Kevin

July 27, 2022

Easy to use and great customer service through the chat feature. Arianne was very friendly and helpful!

Joy Learning Company
United States
13 minutes using the app
TYDAL replied July 27, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin