Reviews (4,652)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

June 14, 2022

Free to remove branding when you contact support via chat feature. Great service and funny too. Appreciated that.

Hammer & Stain Long Island
United States
12 minutes using the app
TYDAL replied June 14, 2022

We appreciate you taking the time to leave a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

July 6, 2022

Not had a chance to explore the app yet but the service I received from Abbie was 5*
Such a great rep, a credit to the company

StolenAttic
United Kingdom
12 minutes using the app
TYDAL replied July 6, 2022

We're so happy to see that you had a 5-Star experience! 🙌 We're always striving to help you and your business succeed! Thanks, Kevin

November 20, 2022

Really good customer support. Special thanks to Therese for solving all the issues in a matter of seconds.

Natural Style Estonia
Estonia
12 minutes using the app
TYDAL replied November 22, 2022

So pleased that we were able to help you with your concern! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Thanks, Kevin

September 19, 2022

Within minutes I had help and info getting started. Paul was amazingly helpful and I am so glad I went with Rivo. Their customer service is second to none.

TruSense Aromatherapy
Canada
12 minutes using the app
TYDAL replied September 19, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

October 19, 2022

Excellent customer support from Pete - super friendly and helpful! Looking forward to using this customer support team more often.

The Golden Purls
United States
12 minutes using the app
TYDAL replied October 20, 2022

Thanks so much for your kind words and positive review! 🙌 We are here anytime you need us! Cheers, Kevin

January 21, 2022

Very friendly. Over the top service! She did what I was looking for help with and more. great response time as well. Very pleased!!!

Blank Canvas Showroom
United States
12 minutes using the app
TYDAL replied January 21, 2022

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin

October 4, 2022

I used this app to get a subscription popup on our website. Support were fantastic & helped us get up and running straight away. Very helpful.

Linen Republic
Australia
12 minutes using the app
TYDAL replied October 4, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and support! We're always striving to top your expectations and love the feedback! Thanks, Kevin

June 8, 2022

I used this app to help me bring in more customers. This app has given me the great opportunity to grow my client list. This app is easy to use and the customer service is absolutely excellent.

saysomethingteez
United States
12 minutes using the app
TYDAL replied June 9, 2022

We are so happy you love our app and services! Thank you so much for the positive feedback and review! ✨ Best wishes, Kevin

June 26, 2022

I requested to have the powered by removed and within 2mins Pat did just that! And even added few features for me, what an awesome dude, fast and efficient.

Sculpture Active
United Kingdom
12 minutes using the app
TYDAL replied June 27, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

September 28, 2022

The app is really great and the customer service is just perfect! Had a great chat with Pete, very helpful and with a ton of special features! 5 star!

Coastal Minds
Canada
12 minutes using the app
TYDAL replied September 28, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin