Reviews (4,642)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

September 23, 2022

VERY QUICK AND HELPFUL TO USE. SO SIMPLE TO ADD AND USE POP-UP TOOL TO START COLLECTING EMAILS AND BUILD CUSTOMER LIST.

Infinite Basics
United States
16 minutes using the app
TYDAL replied September 26, 2022

Thank you for the awesome review! We greatly appreciate you using the app! Cheers, Kevin

September 11, 2022

Tolle App, sie ist super easy einzurichten, außerdem ist der Support nett und bietet schnelle Hilfe

Roo's Gift Shop
Germany
16 minutes using the app
TYDAL replied September 12, 2022

Ihre freundlichen Worte werden sehr geschätzt! 🤩 Vielen Dank für das positive Feedback und die 5-Sterne-Bewertung! Alles Gute, Kevin

June 24, 2022

This app is really easy to use. Abbie was very friendly and helpful during the process of setting up :)

SauceGawd Apparel
United States
16 minutes using the app
TYDAL replied June 27, 2022

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

August 9, 2022

Look no further - this app is awesome! I was looking for a simple pop-up app to build my business email list and this one is exactly what I was looking for! Paul gives awesome customer service and I really appreciate his time.

Goin Left
United States
16 minutes using the app
TYDAL replied August 9, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

December 13, 2022

Setting up was easy, which is important for first time user like us.. i need help with something and Paul helps a lot. His reply was very fast, and helps us on the spot. I am so so glad that i chose this app for my website !! Thank you Rivo !

Offbeat Malaysia
Malaysia
16 minutes using the app
TYDAL replied December 13, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you are happy with the setup process. 🤩 Feel free to reach out to us anytime if you have any other questions. Our team here at Rivo will be pleased to assist you! All the best, Kevin

March 31, 2022

Excellent customer service from Betty and a very easy to use app with all the features you'd expect - especially for free! Wow. :)

SeaGrown
United Kingdom
16 minutes using the app
TYDAL replied March 31, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Best regards, Kevin

December 20, 2022

Abbie was fabulous and so so quick, she also gave me some great tips on my store just because which was super helpful!! 10 out of 10 service and ps i love the emojis and GIFS!!

Bamboo Sleeps
Australia
16 minutes using the app
TYDAL replied December 20, 2022

We're so delighted to see that you had a wonderful experience with us! We're always striving to help you and your business succeed! 🙂 Cheers, Kevin

November 18, 2022

The App is the Best and works perfectly! The Customer Service are very very good! greeting to Betty!

Bezzos-Store
Germany
16 minutes using the app
TYDAL replied November 18, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

November 7, 2022

Great customer service from Paul and very easy to use app! Live chat was super easy and I was answered very quickly.

Obsessedwithskincare.com
United States
16 minutes using the app
TYDAL replied November 9, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

April 1, 2022

Abbie from support was fantastic and the app does exactly what i need it to do! No complaints here. Oh and easy to set up which is a big plus

The Plant Bench
Canada
16 minutes using the app