Reviews (4,652)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

November 18, 2022

The agent was SUPER knowledgeable and friendly!!! She knew what I needed and took care of my situation quickly.

Blind Eternities Games and Hobby Shop
United States
17 minutes using the app
TYDAL replied November 18, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

July 28, 2022

Very easy to set up and launch. Everything is easy to customize, which I appreciate. Highly recommend!

Beachy Bubbles Bath Co
United States
17 minutes using the app
TYDAL replied July 28, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

June 1, 2022

Maria was great in assisting me today with removing a branding logo. She also gave me some tips to help me with my relaunch.

Saintly Naturals
United States
17 minutes using the app
TYDAL replied June 1, 2022

Awesome! Thank you so much for the positive feedback and 5-star review! 🌟 We greatly appreciate you using our app. If you need further help, please feel free to reach out to us anytime. Cheers, Kevin

September 21, 2022

Simple and easy to use app. Therese provided excellent support when I needed assistance on the app

Heng Studio x WARA
Singapore
17 minutes using the app
TYDAL replied September 21, 2022

Wonderful! Thank you so much for giving us a positive 5-star review! Much appreciated, Kevin

November 15, 2022

Helpful! Super easy to set up and customer service was great. Would definitely recommend it for others!

Baahtcha
United States
17 minutes using the app
TYDAL replied November 15, 2022

Thanks so much for the 5-stars and for recommending us to the community! 🎉 Much appreciated, Kevin

July 28, 2022

Customer Service From Vicky Was Absolutely Amazing!!! I Highly Recommend Using This App For Your Store And I'm forever Grateful! Thanks, A Million!

Deven Darnel
United States
17 minutes using the app
TYDAL replied July 29, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for recommending us to the community! 🤩 If there's anything else we can help you with, just let us know. Much appreciated, Kevin

June 11, 2022

Quick feedback and guidance on new tips. Assistance was reliable and very knowledgable. I'm excited to implement what I learned from our quick conversation on my new website. Thank you, Marvin!

It's Knit
United States
17 minutes using the app
TYDAL replied June 13, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 😊Thanks, Kevin

November 27, 2022

I'm just starting to use the app, but so far it has been very easy to set up, and the support staff (Lance) was very helpful. Looking forward to seeing how this helps out my shop!

Hartwood Design
United States
17 minutes using the app
TYDAL replied November 27, 2022

Wonderful! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! If you ever need help along the way, feel free to let us know. Our team here at Rivo will be delighted to help you. 🎉 All the best, Kevin

December 10, 2022

Excellent help and very kind! Lance done everything I asked and even helped me by adding in extra features without asking all for FREE!

tioteclothing
United Kingdom
17 minutes using the app
TYDAL replied December 12, 2022

Wonderful! Thank you so much for your kind words and 5-Star review! 🎉We are here for you anytime you need us! Best wishes, Kevin

February 24, 2022

Pete was great in assisting me! Helped me with everything and had a great chat with him. Helped me with a lot of the features on the app too.

KxKMerch
United States
17 minutes using the app
TYDAL replied February 24, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 If there's anything else we can do, please feel free to reach out at any time. Best regards, Kevin