Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

July 22, 2022

first class app and service. amazing that it is free. easy to use for beginners and no hassle and fake billings

SuppsFam
Philippines
9 minutes using the app
TYDAL replied July 22, 2022

Thank you so much for the positive feedback and review! 🎉 All the best, Kevin

May 21, 2022

Maria was super amazing! very friendly and helpful. She responded very quickly and the support was stellar!

Nicole Kuyten Art
Canada
9 minutes using the app
TYDAL replied May 23, 2022

We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

October 4, 2022

I really enjoyed the customer service I got when reaching out through the chat. She was absolutely incredible.

Devan's Diamond Co.
United States
9 minutes using the app
June 13, 2022

Rivo's customer support team was lightning quick and helped me with verifying my account in literally under 5 minutes. AND it's free!? Great work!

leosierracollection
United States
9 minutes using the app
TYDAL replied June 13, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

October 21, 2022

Great Customer service from Yaci. Will recommend this app as a must-have for all Shopify stores looking to increase conversions.

Littlestone Coffee Roasters
United Kingdom
9 minutes using the app
TYDAL replied October 21, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

February 18, 2022

Quick response, super easy to use and extremely helpful! Super recommend it for anyone looking for marketing options!

Refined Pillows
United States
9 minutes using the app
TYDAL replied February 21, 2022

What a wonderful review! ✨Thank you so much for the positive feedback and for recommending us to the Shopify community! All the best, Kevin

June 2, 2022

Very straight forward to use and is super easy customize for the brand. The support team is very fast and super helpful as well.

Revive Hair Loft
Canada
9 minutes using the app
TYDAL replied June 3, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

September 22, 2022

Have just installed this app. Looks great so far! Mica from support was amazing and really helpful! Definitely recommend getting help from support if you have any questions or need any help!

Your Home Your World
United Kingdom
9 minutes using the app
TYDAL replied September 22, 2022

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

January 27, 2022

Harleen was so prompt and helpful! I had a great first-time experience setting up my website with Rivo.

mountain girl company
United States
9 minutes using the app
TYDAL replied January 27, 2022

Thank you for the 5-star review! We are here for you anytime. 😊 Cheers, Kevin

March 29, 2022

Lance helped me with everything and quickly, answered all my questions and made changes right away after I asked

Vision Saddlery
Canada
9 minutes using the app
TYDAL replied March 29, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin