Reviews (4,642)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

January 27, 2022

Harleen was so prompt and helpful! I had a great first-time experience setting up my website with Rivo.

mountain girl company
United States
9 minutes using the app
TYDAL replied January 27, 2022

Thank you for the 5-star review! We are here for you anytime. 😊 Cheers, Kevin

March 29, 2022

Lance helped me with everything and quickly, answered all my questions and made changes right away after I asked

Vision Saddlery
Canada
9 minutes using the app
TYDAL replied March 29, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

September 23, 2022

Great service from Alex - really pleasant experience, many thanks!!! Installation is very simple and rrady to go within a few minutes!

Showbox Treats
United Kingdom
9 minutes using the app
TYDAL replied September 23, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

October 8, 2022

Mica was super professional and extremely helpful in helping me set up my webstore to reach more email subscriptions of my clients. Would definitely recommend

TKNB
Australia
8 minutes using the app
TYDAL replied October 10, 2022

Thank you for the wonderful review! 🤩 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

February 16, 2022

Perfect quick communication with no technical bamboozlement - just what is needed! Thank you so much!

Woolla Woolla Handmade
United Kingdom
8 minutes using the app
TYDAL replied February 16, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin

March 27, 2022

Loving this app already and only installed it today - fantastic customer support setting it up when required!

The Tiny Art Co
United Kingdom
8 minutes using the app
TYDAL replied March 28, 2022

Glad you are loving our app! 🙌 Thank you so much for the 5-Star review. If you have any questions along the way, just let us know anytime. Happy to help out in any way we can. Much appreciated, Kevin

June 30, 2022

El trato fue increibe, muchas gracias! hasta el momento todo ha sido muy facil y me respondieron super rapido

arglamjoyas
Mexico
8 minutes using the app
TYDAL replied June 30, 2022

¡Gracias por la revisión de 5 estrellas! Muy feliz de que haya disfrutado de su interacción con nosotros. ¡Apreciamos mucho que uses la aplicación! 😊 Mis mejores deseos, Kevin

September 12, 2022

Yaci was really pleasant and helped me out. 5/5, would recommend to friends. She helped solve my problem within minutes.

Gottfried Prinz Shop
Austria
8 minutes using the app
TYDAL replied September 12, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

July 29, 2022

App Works Great! Very happy with the support as well. Prompt service and easy to use. Great work Rivo

PUCCI Pet Life
Australia
7 minutes using the app
TYDAL replied July 29, 2022

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Thanks, Kevin

May 6, 2022

I am in the process of adding this app to my site and so far I am impressed with the support. Thank you!!!

Siloe
United States
7 minutes using the app
TYDAL replied May 6, 2022

Thank you so much for choosing our app, and we are pleased to hear that you are impressed with our support so far. If you have any further questions or experience issues along the way, just let us know. We're always here to help. Much appreciated, Kevin