Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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Great support and fast response, works well with the shop and all the products. Thanks for the Rivo Team!
Glad to hear you are liking the app so far! 😀If you need anything at all just let us know. Cheers, Kevin
Just signed up for the app. Rivo support team is extremely helpful with set up. Looking forward to see how it goes in the future
@trish has served me well. thanks thank you for helping,this app and everything is good and coooooolll
Your review means the world to us! 😃 If you have any feedback that would have made your experience more amazing to land us a 5-Star review, please feel free to reach out to us. Thanks, Kevin
Pete was very helpful when it came to customising the features of our pop up, however the app does have limitations.
We're sorry you have experienced some limitations with the app. We understand that every business has unique needs and preferences, and we strive to provide a customizable and flexible app that meets those needs. However, we also acknowledge that there may be some limitations to what the app can offer.
We value your feedback and would appreciate it if you could provide us with more details about the limitations you experienced so that we can work to improve our app in the future. Please don't hesitate to contact our support team if you have any further concerns or questions.
Thank you for choosing our app and for sharing your feedback with us.
Best regards,
Kevin
great customer service, I was able to chat with someone quickly and they were able to help me easy to use and user friendly
hundred percent free
love it :)
Thank you so much for the positive feedback! But we want all our merchants to have a 5-Star experience, and we'd like to hear from you about how we could have done that. Feel free to reach out to us anytime. 😊 Best regards, Kevin
I used this to put a pop up for people to sign up for free shipping. The instant chat was very helpful
So far it has been extremely easy to use and I got excellent customer support from Therese. She was very quick to answer my question.
Hi, Vegan Asian Kitchen team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin
I am using this app to create popups on my website. Customer service is great so far! Can't wait to make my first poop up!
Thank you for taking the time out of your day to leave us a review! 🙂 Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know, and we would be happy to see where we can improve. 🙌 All the best, Kevin
I just installed the app & so far, so good. I replaced another app with this one. Vicky was amazing with assisting me :)
Hi, BeYOUtifully Favored, LLC ! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message.
Best regards, Kevin
I've just started using it, but I can tell you the service support from Arianne was OUTSTANDING, she helped me quickly, perfectly, and was fun to work with (no seriously. GIFs with support staff? Unheard of fun)
Hi, GothFromHoth Designs team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message. We'd be happy to assist you.
Best regards, Kevin