Reviews (4,642)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
Refine
-
By rating
Ryan was very helpful in assisting me with my popup. He walked me through the different ways I am able to customize as well
Thanks so much for the positive review. ✨We'd like a chance to see how we could have made your experience 5-Stars and any feedback you have for us. Or, if we can help in any way, drop us a line anytime. Our team is always available to help 24/7. All the best, Kevin
Seems to have great features, chat is very helpful. Still need to spend some time using it to really learn what it can do.
Hey, Neytirix team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin
I haven't used it yet but customer service was great. Thanks so much to Jel for all the help she gave.
Hi Sacred Tree Shop team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin
I'm just loading the app now so don't have much experience with it but it seems really easy to use and customise so far. Betty, my customer support person was fun and helpful and really quick to get thins done.
I used this app to quickly setup pop ups! Slight hiccup with chat connection, but overall good experience.
Hi Bare Urban!
Thank you for your feedback and I'm sorry our chat connection had a slight hiccup there. We've resolved the problem now and we're back in business, have fun exploring the app!
Cheers,
James
Awesome support from Jel! Answered my initial question right away but also went above and beyond to help me in other ways with my business. She was very sweet and deserves a raise :)
We're thrilled you had a great experience with our support team! We always aim to go the extra mile and assist in any way possible. Your kind words mean a lot to us.
- Lea & Rivo Team