Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

June 7, 2022

Customer service is top-notch, time to put this app to good use to increase sales for my store. Thank you!

tshirtjunkies.co
Cyprus
About 1 year using the app
TYDAL replied June 7, 2022

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best regards, Kevin

May 30, 2022

Amazing support! Wish every online business had such a great support service! Pleasantly surprised, wish you all the best and growth!

mooods
Italy
About 1 year using the app
TYDAL replied May 30, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Cheers, Kevin

March 5, 2023

I really appreciated the assistance and going beyond to really help me get the best out of my website. RIVO is an absolutely great popup service. Arianne Rocks!!

Sasssy.co
United States
About 1 year using the app
TYDAL replied March 6, 2023

We're so glad to hear we are meeting your needs and exceeding your expectations. Thank you for using our app and providing positive feedback - it's incredibly motivating for our team.
Much appreciated, Kevin

November 24, 2023

Great customer service.

Shri Beauty, Fashion, & Accessories
United States
About 1 year using the app
TYDAL replied November 28, 2023

Thanks a lot! We're thrilled to hear you enjoyed our customer service. Your satisfaction is our top priority.
- Lea & Rivo Team

January 16, 2023

Excellent Customer Service! They responded to my questions quickly and resolved the issues I had! I look forward to using them in the future and growing my customer list!

Simplee Natural
United States
About 1 year using the app
TYDAL replied January 17, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

July 19, 2022

It's easy to use and effective. Paul was a big help setting up and very kind and knowledgeable. Great service!

Good Jawn Co.
United States
About 1 year using the app
TYDAL replied July 19, 2022

Awesome! Thank you so much for the 5-stars! Let us know anytime if any questions come up or if we can help in any way. 😃 Much appreciated, Kevin

July 27, 2022

The app itself is simple, clean, and hopefully will prove to be an excellent tool! Thank you Arianne for the friendly help!

Boopsters.com
Canada
About 1 year using the app
TYDAL replied July 27, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Much appreciated, Kevin

June 7, 2023

It's great. Easy to use, and super customizable. Plus it's free! You can't go wrong with this app. Highly recommend.

SWING STRONG®
United States
About 1 year using the app
TYDAL replied June 9, 2023

Thank you so much for your amazing review! We're happy to hear that you're finding our app easy to use. We're glad we could meet your expectations and we appreciate your recommendation. Have a great day ahead! - Lea, Rivo Support Manager

October 23, 2022

Support was super quick and helpful. Great value! Can't believe this app is free! Thanks for your help, Lance.

Summer and Stone
Australia
About 1 year using the app
TYDAL replied October 24, 2022

We're so glad our app has provided value to your store! Thanks so much for the positive review and 5-stars! 🙌 All the best, Kevin

February 16, 2023

Jel provide excellent customer service. She was quickly able to help me out. It was as if I was getting VIP Service.

Alexander's Boutique
United States
About 1 year using the app
TYDAL replied February 19, 2023

Awesome! Thanks so much for the 5-stars and positive feedback! If there's anything else we can do, please don't hesitate to let us know.
All the best, Kevin