Reviews (4,647)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.
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Their customer service is phenomenal!!! I honestly can't believe its free lol. It's currently 9:15pm pst and Vicky was promptly available to answer all my question on the live chat! AWESOME!!!!!!!
We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Thank you very much for your help. Thank you for being so kind and willing to resolve the client's situation. Very grateful for the service.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin
Was my first time using this service. Setup was easy and free. Lance helped get our emailing list started, thanks!
Thank you so much for the positive review and for choosing our app! 🙌 Much appreciated, Kevin
Easy to set up app and great customer service. My questions were answered instantly! Thank you so much Paul!
Thank you so much for the 5-stars! 🙌 We are always here for you anytime you need us. Best regards, Kevin
We have just started using this app but so far, so good. Very easy to set up. It seems it does exactly what we want. Support from Alex was excellent - very helpful and prompt. I look forward to seeing new features too!
Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! Much appreciated, Kevin
It was easy to set up and customize, intuitive interface, and great customer service from Abbie. Will update with results. Thank you!
So glad that you like our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin
I have not used the app yet...still setting up but easy to navigate so far. Had to contact customer service and chatted with Lance, who was super helpful and very nice.
Installed this app and was so amazed by the customer service. Abbie was so nice and helpful. I definitely recommend trying this app out and they offer so many free features!
Your kind words mean the world to us! Thank you so much for installing our app and for helping share the word about us! 🤩 Much appreciated, Kevin
Abbie was amazing! Responds fast. Super helpful and provided some tips for me and my store. 10/10 recommend!
Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin
I got this app today and loved the ease of use and navigation. Very beginner-friendly to set up. I would recommend this app because of the excellent customer service delivered by Abbie. This assures me that my problem would be resolved quickly whenever I face any challenge with RIVO Apps. The prompt response to my inquiry was amazing. My concerns were resolved in the call. Other solutions that could help my website were suggested. The tone and the mood of the conversation were very friendly and supportive. It felt like walking to a physical office and being helped by an expert. Kudos to Abbie for the extraordinary customer experience. You are the best. Thanks.
Thank you so much for your feedback! So glad to know that you loved our app. 🙌 We appreciate your recommendation and are always here to help you with any challenges.
- Lea & Rivo Team