Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

Edited December 11, 2022

The installation and ability to customize the pop-up were very easy. Also chatted with Lance to remove the Rivo logo (which by the way is FREE), and he provided a few tips that I had not even considered to improve my site.

Can Do Kingdom Kids
United States
About 1 year using the app
TYDAL replied December 12, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you like the installation process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

August 19, 2023

Mica is an absolute rockstar! Enabled CSS customization, sweet as can be, and a free 'Powered by Rivo' removal! Plus, she introduced me to favicons. The best experience ever!

MazeKickzSA
South Africa
About 1 year using the app
TYDAL replied August 22, 2023

So glad to hear that you had a great experience with the app. Your kind words truly mean a lot to us. Thank you for taking the time to share your feedback!
- Lea & Rivo Team

December 7, 2022

Great service provided by Abbie to me in setting up the popup app. Hopefully will allow me to build my email marketing list and best of all the app is free. Thanks Rivo and Abbie.

The Plant Boys
Australia
About 1 year using the app
TYDAL replied December 7, 2022

So glad that we were able to help set up the app. 🤩 Feel free to reach out to us anytime if you have any further questions or if we can help in any way. All the best, Kevin

December 18, 2022

Good service, thanks! Works fast, got to wait for only a couple of minutes for the support team and everything was DONE.

SUBRZYX
Sweden
About 1 year using the app
TYDAL replied December 19, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

September 21, 2022

Hi my name's Lucmann Cadeau just a web designer and i was searching for a pop up email i found rivo it s so nice and fresh also the customer service is totally 24/ available and kind i had the pleasure to chat with Maria today that was awesome and give me advice and help thx you so much Maria.. Highly recommend this app

BestBel
Canada
About 1 year using the app
TYDAL replied September 21, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

February 27, 2023

Abbie was awesome, she answered all my questions and went above and beyond with complimenting what i aws working on. She is a gem. thansk alot, im pleased

Inara Accessories
United States
About 1 year using the app
TYDAL replied February 27, 2023

Thank you for your kind words! We're glad to know that we've been able to meet your needs and are always here to support you in any way we can.
Cheers, Kevin

November 22, 2022

I'm loving this app & the service by Abbie was wonderful! She went above & beyond to help me. Thank you so much!

Luna Wolf Wardrobe
United States
About 1 year using the app
TYDAL replied November 22, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

June 10, 2022

I really enjoyed the app. It was easy to use and the customer service was phenomenal. Abbie took care my problem quickly and she was extremely friendly.

Virtual Salon
United States
About 1 year using the app
TYDAL replied June 13, 2022

Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! Best wishes, Kevin

September 29, 2022

Es una aplicación que debes tener, nos ha servido mucho. Además el equipo de atención al cliente resuelve tus dudas rápidamente.

Animalmood
Spain
About 1 year using the app
TYDAL replied September 29, 2022

Me alegro de que te guste nuestra aplicación y de que hayamos podido ayudarte con tu inquietud. ¡Muchas gracias por su tipo palabras y 5 estrellas! 😊 Muy apreciado, Kevin

August 25, 2022

I used the app to create an opt-in banner for my home page. I had some questions and Lance from support was very helpful and quick! The Rivo app is exactly what I was hoping to find in the app store.

New Home Stuff
United States
About 1 year using the app
TYDAL replied August 25, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin