Reviews (4,646)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.
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Nice app with a very helpful support team! They react very fast and try everything to solve your issues! :)
We appreciate you leaving a 5-star review! If there's anything else we can do along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best wishes, Kevin
I needed some assistance and Lance was quick to respond! Very Professional and Knowledgable! Can't wait to explore the app more!
Thank you so much for the feedback and 5-Stars! We're so glad you are happy with our customer service. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
The Rivo c/s member Vicky was very helpful and friendly. Totally looking forward to this apps features.
Thank you so much for the 5-Star review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
I recently started using Rivo pop-ups and they have been a game-changer for my business. The pop-ups are easy to set up and customize to match my branding.
SUPPORT IS 100% LOVE IT!
Thank you so much for your feedback! We strive to provide the best support possible. We're thrilled to hear that you loved our app and support team. Don't hesitate to reach out if you need any help in the future! - Lea, Rivo Support Manager
Abbie was an amazing agent, she helped me figure thing out and even gave me some advice on my own website, love the app already.
Thank you so much for your review! It's wonderful to hear that our team was able to assist you and share some advice. We're thrilled that you're loving our app, and we look forward to providing even more value in the future. - Lea, Rivo Support Manager
The installation and ability to customize the pop-up were very easy. Also chatted with Lance to remove the Rivo logo (which by the way is FREE), and he provided a few tips that I had not even considered to improve my site.
Thank you so much for the feedback and 5-Stars! We're so glad you like the installation process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
Mica is an absolute rockstar! Enabled CSS customization, sweet as can be, and a free 'Powered by Rivo' removal! Plus, she introduced me to favicons. The best experience ever!
So glad to hear that you had a great experience with the app. Your kind words truly mean a lot to us. Thank you for taking the time to share your feedback!
- Lea & Rivo Team
Great service provided by Abbie to me in setting up the popup app. Hopefully will allow me to build my email marketing list and best of all the app is free. Thanks Rivo and Abbie.
So glad that we were able to help set up the app. 🤩 Feel free to reach out to us anytime if you have any further questions or if we can help in any way. All the best, Kevin
Good service, thanks! Works fast, got to wait for only a couple of minutes for the support team and everything was DONE.
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin
Hi my name's Lucmann Cadeau just a web designer and i was searching for a pop up email i found rivo it s so nice and fresh also the customer service is totally 24/ available and kind i had the pleasure to chat with Maria today that was awesome and give me advice and help thx you so much Maria.. Highly recommend this app
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin