Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

September 25, 2022

Merci beaucoup pour votre patience et votre écoute vous être genial merci
encore je vous recommande Thérèse

Accessoire gadget animaux chargeur usb vêtements t-shirt
France
About 1 year using the app
TYDAL replied September 26, 2022

Impressionnant! 🙌 Merci beaucoup pour l'avis 5 étoiles et pour nous avoir recommandés à la communauté Shopify ! Très apprécié, Kévin

November 1, 2022

It helped me out so much! They even gave me other tips for my store, which was something I wasn't expecting! The customer service was GREAT!

River Mesa Boutique
United States
About 1 year using the app
TYDAL replied November 1, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

February 25, 2023

So helpful. jel was amazing! best support person i've ever dealt with!! and funny too. A real asset to Rivo.

Seams&...
United Kingdom
About 1 year using the app
TYDAL replied February 27, 2023

Wonderful! Thanks so much for leaving positive feedback and 5-star review! 🌟
Cheers, Kevin

June 29, 2022

Abbie was fantastic!! She helped me so much, she was fast and answered me quickly. I’m thankful for her being there to help me today! Thanks Abbie!!!!!!!!!!

Bookmarkeez
United States
About 1 year using the app
TYDAL replied June 29, 2022

Thank you so much for the positive feedback and 5-stars! 🤩 So glad that you are happy with our services! We are always delighted to help in any way we can! 🙌 Cheers, Kevin

September 11, 2022

Use this app to my Shopify store . Works pretty well and i definitely recommend it . Remarkable customer service

Paramo Roots
United States
About 1 year using the app
TYDAL replied September 12, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

June 26, 2022

The app was really user friendly and Vicky was very responsive. She helped me with all of my questions to make my experience as easy as possible!

EDH SIGNATURE
United States
About 1 year using the app
TYDAL replied June 27, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

October 2, 2022

Good app. Therese was really helpful with setting up! I'm able to customise the popup so it matches with my brand which is great. Would recommend

NYANZA D
United Kingdom
About 1 year using the app
TYDAL replied October 3, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

September 15, 2022

I used this app for a pop up tool. Said I could remove the 'powered by Rivo' wording by talking to an advisor in the chat box, i assumed it would be a marketing ploy but actually it WAS compltley free! I spoke to Jel who could not have been more helpful and added some extra benefits to my account. Thanks!

Soul and Flare
United Kingdom
About 1 year using the app
TYDAL replied September 15, 2022

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

Edited December 2, 2022

Lance helped me so much with this app and how to navigate other things on my website. This app helped me customize a pop up to get more subscribers(that also looked great on my website) and also customized other things on my website. I highly recommend.

Babe O'Clock
United States
About 1 year using the app
TYDAL replied December 2, 2022

So glad that you like our customer service! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

March 31, 2023

Have not set it up yet, so far the customer service was great, Mica has been extra helpful, great Customer Service

Pineapple & Daisy
Australia
About 1 year using the app
TYDAL replied April 2, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin