Reviews (4,634)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 11, 2022

Use this app to my Shopify store . Works pretty well and i definitely recommend it . Remarkable customer service

Paramo Roots
United States
About 1 year using the app
TYDAL replied September 12, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

June 26, 2022

The app was really user friendly and Vicky was very responsive. She helped me with all of my questions to make my experience as easy as possible!

EDH SIGNATURE
United States
About 1 year using the app
TYDAL replied June 27, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

October 2, 2022

Good app. Therese was really helpful with setting up! I'm able to customise the popup so it matches with my brand which is great. Would recommend

NYANZA D
United Kingdom
About 1 year using the app
TYDAL replied October 3, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

September 15, 2022

I used this app for a pop up tool. Said I could remove the 'powered by Rivo' wording by talking to an advisor in the chat box, i assumed it would be a marketing ploy but actually it WAS compltley free! I spoke to Jel who could not have been more helpful and added some extra benefits to my account. Thanks!

Soul and Flare
United Kingdom
About 1 year using the app
TYDAL replied September 15, 2022

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

Edited December 2, 2022

Lance helped me so much with this app and how to navigate other things on my website. This app helped me customize a pop up to get more subscribers(that also looked great on my website) and also customized other things on my website. I highly recommend.

Babe O'Clock
United States
About 1 year using the app
TYDAL replied December 2, 2022

So glad that you like our customer service! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

June 5, 2023

Fantastic customer service. Replies within minutes! Great app and doesn't slow down site speed at all.

Eden's Temple
Ireland
About 1 year using the app
TYDAL replied June 5, 2023

Thank you for the feedback! We're thrilled to hear you had a fantastic experience with our support team. Ensuring our users' experience is top-notch is our number one priority. Let us know if you need anything else! - Lea, Rivo Support Manager

March 31, 2023

Have not set it up yet, so far the customer service was great, Mica has been extra helpful, great Customer Service

Pineapple & Daisy
Australia
About 1 year using the app
TYDAL replied April 2, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin

August 3, 2022

First time using this app for my store. The Online help is very supportive thank you. I am looking forward to using the features

Inspired By Coastal
Australia
About 1 year using the app
TYDAL replied August 3, 2022

Thanks so much for choosing our app! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Always happy to help out any way we can. 😊 Cheers, Kevin

April 7, 2022

Honestly, Abbie was the best customer service rep and gave me the best and easiest experience!!! My issue was solved in minutes and I actually received more help than I knew I needed. Great work. I am definitely #TeamRivo .. Thanks Abbie.

TASTE RICH
United States
About 1 year using the app
TYDAL replied April 8, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

November 1, 2022

Used the app today to create a pop up to capture more emails for my storefront. The templates were easy to navigate and perfect for what I needed. I was also helped by Paul today, who was very pleasant and efficient in answering my questions. Great customer service.

Electricity Planning
United States
About 1 year using the app
TYDAL replied November 2, 2022

Wonderful! We are always here to help, and super excited that our app is perfect for your needs! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin