Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

October 11, 2022

Your attention is very kind, I am very grateful for your dedication!
Your attention is very kind, I am very grateful for your dedication!

Estambul
Colombia
About 1 year using the app
October 19, 2022

Great service from Arianne. She was prompt and courteous. Very knowledgeable. No hesitation in her providing help.

Azeneth's Apparels
United States
About 1 year using the app
TYDAL replied October 19, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

September 14, 2022

Jel was awesome today! She was able to remove the branding for me. She was also very nice and ask if there was anything else she could help me with.

Shop olive + ASH
United States
About 1 year using the app
TYDAL replied September 14, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin

July 25, 2022

看到有很多好评才尝试使用这款弹窗软件。果然群众的眼睛是雪亮的!确实是一款非常好用的弹窗,设置界面一目了然,简单,快捷。支持背景图片。弹窗兼容性好,不卡顿。客服响应速度快,聊天风趣,很有意思!推荐使用!

Healingmade
China
About 1 year using the app
TYDAL replied July 25, 2022

非常感謝您的精彩評論和周到的反饋! 我們非常感謝像您這樣的客戶,並非常感謝使用我們的應用程序。 如果您在此過程中需要進一步的幫助,請隨時告訴我們。 在 Rivo,讓客戶滿意是我們的第一要務。 🍻 乾杯,凱文

December 9, 2022

Really terrific app with a lot of powerful features, and you can't argue with the price. Plus, Jel is extremely helpful if you need any support and the overall experience is really pretty seamless. Excellent work!

Berceuse Parfum
United States
About 1 year using the app
TYDAL replied December 12, 2022

We're so glad you love our app and services! Your positive feedback and review mean the world to us. Thanks, Kevin

June 30, 2022

Marvin helped me removed the tag and gave me advices for my website. Great APP, good customer service.

Cococia Store
United States
About 1 year using the app
TYDAL replied June 30, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

October 1, 2022

Nice feature to have. Got support from Lance and he was great, handled everything we needed help with

Watchful Clothing
United States
About 1 year using the app
TYDAL replied October 3, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 😊 If there's anything else we can help you with, just let us know. Thanks, Kevin

June 26, 2022

alex, the girl who has attended me has been very patient and pleasant, it is nice to have people who like their work so much, the app is very useful and you can customize the panels as you want! 100% recommended

Elocclothes
Spain
About 1 year using the app
TYDAL replied June 27, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

November 30, 2022

Really quick to set up, got the branding removed without having to pay a subscription which was great. Therese from support was super lovely and helpful. After trying a few similar apps, I highly recommend this one.

The Good Pet Company
Australia
About 1 year using the app
TYDAL replied November 30, 2022

Thank you so much for the 5-Stars and for recommending us! We're so glad you like the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

October 15, 2022

I asked to see about removing a logo on pop-up. Mica was very knowledgeable and helpful. Thank you Mica for all you did. I appreciate it.

tarmhelse.online
Norway
About 1 year using the app
TYDAL replied October 17, 2022

Thank you so much for the kind words and 5-star feedback! 🙌 We are always here for you anytime you need us. Cheers, Kevin