Reviews (4,634)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

November 22, 2022

I love everything about this app! the topnotch support I'm getting from Jel and the app itself, which is very easy to navigate. Highly recommended.

Yves Intl
Philippines
About 1 year using the app
TYDAL replied November 22, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

May 26, 2022

App is easy to use and has all the features you need for your store. The support team is also great.

Mealami
Australia
About 1 year using the app
TYDAL replied May 26, 2022

So glad you love our app and support! Thank you so much for the 5-Star review! Best regards, Kevin

December 3, 2022

Set up was so easy and intuitive, and within minutes we had our first sale using the opt-in popup code! Thank you!

Dhérèse
Canada
About 1 year using the app
TYDAL replied December 5, 2022

Wonderful! Thank you for the 5-stars! 🌟 Cheers, Kevin

February 5, 2022

+ Great app :
Free & very easy to use, in a few minutes my pop-up was personalized and displayed on my shop.
Thanks to Lance for his reactivity.
- A little less smiley, that would be just as good ;)

GKdressme
France
About 1 year using the app
TYDAL replied February 7, 2022

Glad you love our app so far! Thank you so much for the 5-Star review! If there's anything we can help with along the way, just let us know. Cheers, Kevin

November 24, 2022

Pete from Rivo is awesome, really went the extra mile to assist me. I look forward to working with the team longterm

Posh Spaces
South Africa
About 1 year using the app
TYDAL replied November 24, 2022

Awesome! Thank you so much for the 5-stars and positive feedback! Cheers, Kevin

September 21, 2022

Alex was fantastic . She was quick , friendly and efficient. You definitely have a star worker. Thank you Alex.

Energy Spirit Healing
Australia
About 1 year using the app
TYDAL replied September 21, 2022

We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

December 4, 2022

So far this app has been awesome. Its so important to capture emails and this is a great way to do it!

Mugs For Mama
United States
About 1 year using the app
TYDAL replied December 5, 2022

We're so glad you like our app so far! Your positive feedback and review mean the world to us. Thanks, Kevin

September 11, 2022

So i got help from a support staff Yaci. Was extremely helpful and friendly. the app is smooth and very easy user interface. 10/10 I would recommend anyone that needs pop up emails. Easily customizable also.

Cushycush
Malaysia
About 1 year using the app
TYDAL replied September 12, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and for recommending us to the Shopify community! Cheers to success to you and your business! All the best, Kevin

May 12, 2023

good customer service best sport i really like it she is so help full i recommend this app more then what we need here

KEVIN ALBANO
United States
About 1 year using the app
TYDAL replied May 16, 2023

Thank you so much for your kind words! So glad that you enjoy using our app and appreciate your recommendation. If you need anything else, don't hesitate to reach out! - Lea, Rivo Support Manager

June 22, 2022

Amazing service, to think that it is free to use and the customer support provided was unexpected. Lance's help was great and it was easy to communicate with him and even do things I did not even ask for or expect! Keep up the good work!

Blows & Wishes
United Arab Emirates
About 1 year using the app
TYDAL replied June 22, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 All the best, Kevin