Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

June 14, 2023

I love using Rivo! It's a great app, very easy to use and support was very helpful when setting up for my website!

Five7apparel
United States
About 1 year using the app
TYDAL replied June 15, 2023

Thank you so much for the amazing feedback! We're thrilled to hear that you love using our app. Our team is always here to assist you when you need help. - Lea, Rivo Support Manager

September 6, 2022

Customer was fast and efficient. The customer service by THE ONE AND ONLY ABBIE, was AMZAZING. She made me feel welcomed and like a priority. She deserves more than 5 stars, Im giving her 10. Again, Thank you Abbie, Rivo should give you a raise. The App itself is very easy to use even if you don't have any experience.

Muuramani Apparel
United States
About 1 year using the app
TYDAL replied September 7, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

October 10, 2022

Pete was awesome!! He was prompt and super friendly! He even pointed out something that could improve on my shop and explained how to fix it. Y'all have the best customer support! The app itself is very cool and easy to use. Can't wait for my customers to see it! :)

Louise + Jane Co.
United States
About 1 year using the app
TYDAL replied October 10, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

August 27, 2022

Used this app to create pop ups for my store. Alex was super helpful and friendly. Helped me get set up in no time!

Elsa + Evelyn
United Kingdom
About 1 year using the app
TYDAL replied August 30, 2022

Thank you for the awesome review! We greatly appreciate you using the app. 🙌 Much appreciated, Kevin

May 21, 2022

Easy to add to your store. Pops up on your page for the customers to subscribe with their email to get 10% off their purchase. Abbie was a great help on downloading this app. She was very nice and helpful and helped me understand exactly what I needed to know and how to use the app. I recommend this app for your store.

Country Impressions Boutique
United States
About 1 year using the app
TYDAL replied May 23, 2022

Thank you so much for the wonderful review and thoughtful feedback! ✨ This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. 🍻 Cheers, Kevin

June 16, 2022

I use this app for my website to capture emails for successful marketing plans. I like to convenience of the app and customer service was great!

theefeelgoodfactory
United States
About 1 year using the app
TYDAL replied June 16, 2022

We're so excited that you love our app and customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

October 23, 2022

Pete provided above excellent assistance and went above and beyond what I needed! So happy I chose to install this app!!

The Step Lex
United States
About 1 year using the app
TYDAL replied October 24, 2022

Thank you so much for the 5-stars and kind words! 🙌 We are always here for you anytime you need us. Best regards, Kevin

February 28, 2022

Pete was amazing! Thanks for helping me set up the app! App work great...Hoping to get a lot of subscribers!

Charming Steals
United States
About 1 year using the app
TYDAL replied February 28, 2022

Thank you so much for the 5-Star review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

September 9, 2022

Mica from the support was very nice. She took care of my in a very good way. And i like that the app is available for free :)

Club21
Germany
About 1 year using the app
TYDAL replied September 9, 2022

We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. 🙌 Thanks, Kevin

October 25, 2023

Très facile à utiliser et très pratique. Le service client est aussi très réactif et très agréable. Je recommande !

Soreya Bijoux
France
12 months using the app
TYDAL replied October 31, 2023

Nous apprécions votre recommandation et sommes ravis d’avoir gagné votre confiance. Merci d'avoir pris le temps de partager votre expérience avec les autres.
- Kevin & Rivo Team