Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

November 6, 2023

One of the two app, I installed for my second Shopify site. Great app. Great Support. Loads fast. Easy to set up. Fully customizable. Definitely worth. Highly recommend!

GIOZZO
United States
12 months using the app
TYDAL replied November 8, 2023

Thanks so much for your awesome feedback! We're thrilled you're enjoying the app and our support team. Your recommendation means a lot!
- Lea & Rivo Team

September 4, 2022

I downloaded Rivo for email pop ups. Once I started navigating the app the customer service team was extremely helpful to answer all question and she even suggested a few changes on my website not-related tp Rivo but just an honest opinion and a valuable as well.

WeTheInfinite
United States
About 1 year using the app
TYDAL replied September 5, 2022

Thanks so much for choosing our app! We are so grateful for your kind words and 5-star review! If there's anything else you need along the way, just let us know anytime. Our team will be happy to assist you. ✨ Best wishes, Kevin

December 11, 2022

paul was such a great help and replys fast! app is easy to use

PrettyGurl Minks
United States
About 1 year using the app
TYDAL replied December 12, 2022

Awesome! Thanks for the 5-stars! 🌟 Cheers, Kevin

October 1, 2022

seems like a wonderful feature and the onboarding process was super easy, lovely customer service too.

The Qualis Collection
United Kingdom
About 1 year using the app
TYDAL replied October 3, 2022

Awesome! Thank you so much for leaving a 5-star review! 🌟 Cheers, Kevin

May 14, 2022

An amazing experience and customer service, really like it, I was looking to add this feature to my website and I can't believe it is totally free.

Splendour Tees
United Arab Emirates
About 1 year using the app
TYDAL replied May 16, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

November 7, 2022

This app rocks and Therese was so helpful!! she answered all my questions and even gave me very helpful advice on my store

Juneau Jewelry
United States
About 1 year using the app
TYDAL replied November 9, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

March 15, 2023

The app is very easy to setup and the customer service is impeccable. Arianna helped me setup the app and also went above and beyond with taking a look at my store and sent me helpful links to improve on 10/10 recommend.

OuuLalaBakes
United States
About 1 year using the app
TYDAL replied March 15, 2023

We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others.
Much appreciated, Kevin

November 26, 2022

It did what I needed it to do: create a pop up email opt in for leads. A representative by the name of Yaci helped me via chat and removed the Rivo branding from my pop up. I would definitely recommend.

Polarity
Georgia
About 1 year using the app
TYDAL replied November 27, 2022

We're so pleased that you had a great experience chatting with us. Thanks so much for the 5-stars and for recommending us to the community! 🎉 All the best, Kevin

July 13, 2022

I'm using the app to create my pop up for email sign ups. I spoke with Abbie who assisted me with getting started, she was very helpful and super friendly, definitely made things a lot easier for me. So can't wait to see the results from the pop up.

Litty Like A Titty Candles
United States
12 months using the app
TYDAL replied July 13, 2022

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything along the way, just let us know. Cheers, Kevin

May 3, 2022

love this app so fast and customer service is great i would recomend it to every one that is bussiness owner

rrebecasglamboutique
United States
12 months using the app
TYDAL replied May 4, 2022

We're very happy that you love our app! 🤩 Thank you so much for the 5-stars and for recommending us to the Shopify community! Cheers, Kevin