TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

June 12, 2024

It was great time with Dear; Sam!
He was providing so polite and problem solving; customer service.
Liked him.

prime picks
India
28 days using the app
TYDAL replied June 13, 2024

We're delighted you had a great experience with our support team! 😊 We're here whenever you need us. Thanks for the kind words!
- Kevin & TYDAL Team

August 4, 2024

Insane app, more insane support! all in all 6 out of 5 stars!!!!

City Steinwerk GmbH
Germany
17 minutes using the app
TYDAL replied August 5, 2024

Wow, thanks for the extra star! We're thrilled to exceed your expectations. 😊
- Kevin & TYDAL Team

June 3, 2024

I got assisted within 30 seconds! Quick and to the point! Awesome team behind the app!

From Pedestrian To Pilot
Germany
About 1 month using the app
TYDAL replied June 5, 2024

Wow, that's fantastic to hear! Thanks for highlighting our speedy assistance and awesome team. We're here whenever you need us! 😊👍
- Kevin & TYDAL Team

January 11, 2024

So far I must say the app is working well. What I am really impressed with is the customer service though. I needed help solving a little problem I had and Mica (Customer Rep) went above and beyond to not only solve my problem, but also provide added valuable information that I wasted not time implementing. :-) Happy Camper

SYMPLE INGREDIENTS
Canada
About 1 year using the app
TYDAL replied January 16, 2024

Thrilled to hear you're a happy camper with both our app and customer service! Going above and beyond for you is what we're here for. Thanks for sharing your experience! 😊
- Kevin & Rivo Team

August 15, 2024

Great support team (Jamie)

Da Vinci's Fashion
United States
About 24 hours using the app
TYDAL replied August 19, 2024

Thanks for the shoutout to our support team! We’re glad you had a great experience. 😊
- Kevin & TYDAL Team

October 26, 2024

Fabolous¡

Mi tienda
Spain
8 days using the app
TYDAL replied October 29, 2024

¡Gracias por tus fabulosos comentarios! Estamos encantados de que disfrutes de la aplicación. 😊
- Kevin y el equipo de TYDAL

October 22, 2024

Great app with great supporting agents like Sam

This Creative Nest
United States
38 minutes using the app
TYDAL replied October 24, 2024

Awesome to hear you're loving the app and our support agents! Thanks for the kind words. We're here to keep the support strong! 🌟
- Kevin & TYDAL Team

October 14, 2024

Super App. Einfach zum Einrichten und toller Chat-Support. Jamie hat mir sehr schnell und einfach weitergeholfen.

Bock auf Bier
Germany
30 minutes using the app
TYDAL replied October 15, 2024

Danke für die tolle Bewertung! Wir freuen uns, dass Sie die Einrichtung einfach und unseren Chat-Support hilfreich fanden. Wir sind hier, um Ihnen jederzeit zu helfen! 😊
- Kevin & TYDAL-Team

June 1, 2024

Nice App and great support! I am happy to use it :D

Conesa SOL
Germany
5 months using the app
TYDAL replied June 3, 2024

Fantastic to hear you're enjoying the app and our support! 😊 Thanks for being part of our community!
- Kevin & TYDAL Team

March 5, 2024

so far in my exploration of the app, it's very self explanatory. If you have questions about anything, customer service answers almost immediately. I like what they have to offer in the Free version of the app. Once I pick up more views and emails, I'll be sure converting to the Paid version.
Looking forward to learning more!

Healing Hands Oasis
United States
11 months using the app
TYDAL replied March 6, 2024

Thanks for sharing your positive experience! We're glad you find the app intuitive and our customer service helpful. Excited for your growth and to have you with us! 🚀
- Kevin & TYDAL Team