TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

December 29, 2023

My experience was accidental as I pressed buttons too fast lol. However, It was a wonderful experience! I met Jel and she helped me in so many ways. I didn't I did need help with a few things. Jel went above and beyond to help me she was so kind and provided additional tips that made my experience top-notch. Thanks again for your support Jel.

Belle Book Studio
United States
Over 1 year using the app
TYDAL replied January 5, 2024

Thanks so much for the kind words! We're always here to make your experience top-notch. Thanks for sharing your feedback!
- Lea & Rivo Team

May 6, 2024

This is a cost-effective app that gives you access to buyer reviews and presents them perfectly, and it's free, free, free!
Jamie from the TYDAL support team was great, she patiently answered our questions and helped us out.

YestonStore
Hong Kong SAR
29 days using the app
TYDAL replied May 7, 2024

We're so glad you're loving the app and support! Happy to hear our team could help. Thanks for the great review!
- Kevin & TYDAL Team

June 3, 2024

love it especially your team member sam.

Zurmano
Ireland
3 months using the app
TYDAL replied June 5, 2024

We're thrilled you love our app and team member! We're dedicated to making your experience memorable. Thanks for the shoutout! 😊
- Kevin & TYDAL Team

May 1, 2024

Jamie was amazing and the support was fast and super helpful. She even helped me solve a few other issues and made some recommendations that really helped my store. Thanks again!!

After Five Designs
United States
28 days using the app
TYDAL replied May 3, 2024

We're thrilled to have been able to assist you! Thanks for your kind words and trusting us with your store. Here for you anytime!
- Kevin & TYDAL Team

January 17, 2024

The Rivo app is easy to use and has generated a lot of great reviews for me without needing to do anything! The automations are fantastic and there are even follow-up emails sent as reminders when requesting reviews.
I have contacted support for various reasons and often I am connected to Jel. Jel is fantastic, quick, and efficient! Jel is always so helpful and friendly, which I appreciate so much.

Torly Creative Co
Canada
12 months using the app
TYDAL replied January 19, 2024

Awesome! We're thrilled that Rivo's ease of use and automations are making a positive impact. Our support team is always here to help and we're glad you've had great experiences with them. 😊
- Kevin & Rivo Team

May 28, 2024

I love the live chat support! It's surprisingly super quick and supportive. Can try this app definitely if you're new to Shopify :)

CrepeS Lifestyle
India
12 days using the app
TYDAL replied May 30, 2024

We're thrilled you enjoyed our live chat support! 😊 Thanks for recommending us to fellow Shopify users. We're here to help anytime! 🚀
- Kevin & TYDAL Team

August 21, 2024

bestt

SmartCup
Czechia
About 2 months using the app
TYDAL replied August 23, 2024

Thanks a ton for this awesome feedback!
- Kevin & TYDAL Team

March 28, 2024

Received help from Sam who was fantastic, very quick to respond and knowledgeable to solve my problem. Would definitely recommend this app to other online stores!

showerspassuk
United Kingdom
8 months using the app
TYDAL replied March 29, 2024

Thrilled to hear we were able to assist you effectively! Thanks for recommending us. 😊
- Kevin & TYDAL Team

August 4, 2024

Sam was wonderful. Helpful and kind. God bless.

Thankfully Christian
United States
About 1 hour using the app
TYDAL replied August 6, 2024

Thank you so much! We're thrilled to hear you had a great experience. God bless you too!
- Kevin & TYDAL Team

June 18, 2024

nice app and great work , the support team is great and they solve all my issues

iturbo.es
Morocco
7 days using the app
TYDAL replied June 20, 2024

Thanks for your awesome review! We're thrilled you love the app and our support team. We're here to help anytime you need us! 🌟
- Kevin & TYDAL Team