Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its role in business growth, trust-building, and sales increase. They value its user-friendly interface, customizability, and efficient performance. The automatic review requests and effective review management are highly praised. Merchants commend the responsive and helpful customer support, along with the live chat feature. The ease of integration and setup, as well as the additional tips provided by the support team, are also appreciated.

January 30, 2023

I received a 5-star experience from Abbie, who was very knowledgeable and able to assist me with the two concerns that I had. She offered great assistance and positive communication!

Choosy Charms
United States
About 1 month using the app
TYDAL replied January 31, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

Edited April 20, 2023

Thank you for your help, Arianne gave me some good tips for my store and helped me in any way she could>

CrediColchon
United States
About 1 month using the app
TYDAL replied April 21, 2023

Thanks for your positive feedback! Glad to hear that Arianne was able to provide you with valuable tips for your store! We always strive to assist our customers in any way we can. - Lea, Rivo Support Manager

March 12, 2023

Paul was very nice and helpful and removed the branding from my website and helped me with so many other things. I totally recommend this app to anyone looking for product reviews

Altara
United States
About 1 month using the app
TYDAL replied March 12, 2023

Thank you for your kind words! We're glad to know that we were able to meet your needs and are always here to support you in any way we can.
Cheers, Kevin

April 10, 2023

Pete helped me today. What started as a simple branding removal request, turned into a really great experience. Pete was quick, efficient, friendly and even offered a suggestion to improve my sight, I had no idea about. 100% love the Rivo apps I use and this level of service brings it to a whole new level of great.
Thank you Pete!!

Mizzy's Doodles
United States
About 1 month using the app
TYDAL replied April 10, 2023

Thank you for taking the time to write this wonderful review! We are thrilled that we were able to assist you with removing the branding and even went above and beyond by providing a suggestion to improve your sight. We pride ourselves on providing excellent customer service, and we are glad that we were able to meet your expectations.
Best regards, Kevin

Edited April 28, 2023

Abbie is the best, she helped me and fixed my problems, she deserve a raise of money and maybe some bonus

BuzzOff
Spain
About 1 month using the app
TYDAL replied May 1, 2023

Thank you for sharing your experience! We appreciate your business and look forward to assisting you in the future. - Lea, Rivo Support Manager

February 7, 2023

Very grateful for the support that Arianne gives me today. I'm building my first dropshipping website so I am very unprepared and I miss a lot of things on the way. Arianne was so helpful through the chat and I really appreciate her kindness. Thank you again.

TheraCupreal
Italy
About 1 month using the app
TYDAL replied February 7, 2023

We love helping new merchants and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! If there's anything else we can do, just let us know. 🙌 Cheers, Kevin

January 20, 2023

FUI ATENDIDO MUITO BEM, COM ATÉ CONSELHOS EM UM MELHORAMENTO NA LOJA, ATENDIMENTO DE ALTO VALOR E SIGNIFICATIVO

Formind
Brazil
About 1 month using the app
TYDAL replied January 22, 2023

Estamos muito felizes por você estar gostando de nossos serviços! Seu elogio em sua revisão de 5 estrelas é muito apreciado! 🌟 Obrigado, Kevin

January 5, 2023

Jel was so very helpful! 5 star service! I will definitely be using RIVO for the foreseeable future.

STEPHEN MICHAEL OLIVER
United States
About 1 month using the app
TYDAL replied January 5, 2023

Thanks so much for the 5-star review! If you have any further questions or if we can help along the way, feel free to reach out to us anytime. 😊 All the best, Kevin

November 27, 2022

Best app! The support are amazing would recommend to anyone to use. Arianne is the best agent i have spoken to.

ShopQuick
United Kingdom
About 1 month using the app
TYDAL replied November 27, 2022

This review made our day! Thank you so much for the kind words, and we are here anytime you need us. 🤩 Much appreciated, Kevin

February 19, 2023

Awesome help and really good service, 10/10 overall.
Arianne was really sweet and helpful. Always the best service!

Dogfacesweden
Sweden
About 1 month using the app
TYDAL replied February 19, 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed.
Thanks, Kevin