TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

November 30, 2023

I'm new to Rivo but it's been easy to use and the customer service is great, very quick, professional and helpful! Highly recommend especially for new business!

TAY Collection
United States
About 22 hours using the app
TYDAL replied December 5, 2023

Thrilled to hear you're enjoying our app! Thanks for the kind words. We're here to help anytime!
- Lea & Rivo Team

May 8, 2024

Thanks Jamie for your awesome assistance.

Silhouette Sparrow
India
3 days using the app
TYDAL replied May 9, 2024

You're welcome! It was our pleasure to assist you. Don't hesitate to reach out if you need more help in the future!
- Kevin & TYDAL Team

April 6, 2024

Good customer service!

V1SON
United States
3 months using the app
TYDAL replied April 8, 2024

Thanks for your feedback! We're glad you had a good experience with our customer service.
- Kevin & TYDAL Team

January 29, 2024

The service is so good, They reply fast!

Coichi Cup
Netherlands
9 months using the app
TYDAL replied January 31, 2024

Awesome! We're always here to provide quick and helpful service. Thanks for the positive feedback! 😊💨🌟
- Kevin & Rivo Team

December 8, 2023

i liked this app it is very usefull and also help servis is very quick and kind.

Rojbags
Sweden
16 days using the app
TYDAL replied December 13, 2023

So glad you're happy with our app and service! Thanks for the great feedback!
- Lea & Rivo Team

May 30, 2024

Great Service from Sam, He gave us fast and professional service :)

Sportive Zone
United States
About 2 hours using the app
TYDAL replied May 31, 2024

Thanks for the kind words! We're thrilled to hear you had a great experience with our support team. Let us know if you need anything else! 😊👍
- Kevin & TYDAL Team

December 12, 2023

I am relatively new to using the Rivo application but I am very content with what the app provides so far! We are a small business and just recently launched our online shop, so we are constantly on the lookout for useful add-ons. Installing a reviews app seemed mandatory, and after installing and trying out different applications I finally discovered the Rivo app which had the easiest set-up and customization possibilities (also in the free version!!!) and I have been using it since! Their support team is awesome, I just texted them with a request to remove the "Rivo branding" and Arianne got back to me within seconds and was utterly friendly and helpful. She even provided additional input and feedback which I found really nice Service 10/10

Atelier Black Forest
Germany
About 2 hours using the app
June 4, 2024

Good Service!

Fuze Supplements
Australia
1 day using the app
TYDAL replied June 5, 2024

Thank you! We're glad you enjoyed our service. Let us know if there's anything else we can assist you with.
- Kevin & TYDAL Team

May 15, 2024

Amazing App and wow Sam was very helpful and WOOOW the team really doing its best to build the best review app on shopify.

Dyno Pixels
Bahrain
26 minutes using the app
TYDAL replied May 16, 2024

Thank you for the awesome feedback! We're thrilled you had a great experience with our app and support team. We're dedicated to making it even better! 🚀
- Kevin & TYDAL Team

June 12, 2024

sam in the chat box was SOOOOO awesome!!!!! very very helpful!!!!

Vision Charms
United Kingdom
About 1 hour using the app
TYDAL replied June 14, 2024

Awesome to hear! We're thrilled you had a great experience with our chat support. Thanks for the shout-out! 😄
- Kevin & TYDAL Team