TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,791)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

October 20, 2022

Abbie was amazing at response time and went above and beyond to help me with this App. Highly recommend. The customer service couldn't get any better than it already is. Thank you so much, Abbie! :)

Tesla Dawn Boutique
United States
7 months using the app
TYDAL replied October 20, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

June 15, 2022

Arianne and Pete responds really quick, helps to solve the beginning problems together. Great support, highly recommended !

Kaufnun.de
Germany
7 months using the app
TYDAL replied June 15, 2022

We are so pleased that you are happy with our customer service. Thank you so much for leaving a 5-star review and recommending us to the community! All the best, Kevin

May 4, 2023

Abbie was absolutely awesome in helping me remove the branding of the app on my store and even took the time to give me some pointers for improvement. Excellent service and support!

ClaimedbyGodDesigns
United States
7 months using the app
TYDAL replied May 4, 2023

Thank you so much for your feedback! We're glad that you found our service and support to be excellent. Please don't hesitate to reach out if you need anything else in the future. - Lea, Rivo Support Manager

September 13, 2022

I have not used the app yet but Abbie was amazing with helping me get started. Super fast at response, and also really easy to talk to. Such great service!

InterDeal.store
United States
7 months using the app
TYDAL replied September 13, 2022

We appreciate you choosing our app! Thank you so much for the 5-star review! 🙌 We're so excited to be part of your business growth and success! Feel free to let us know if you have any further questions or experience issues along the way. Best wishes, Kevin

October 25, 2023

Jel was very responsive and so helpfull in the support, thank you so much !

FezCopperShop
Morocco
7 months using the app
TYDAL replied October 31, 2023

Thank you for taking the time to share your experience! We're delighted to have provided exceptional support. Your feedback is valued, and we're here to assist anytime. Cheers to more seamless interactions! 😊🌟
- Kevin & Rivo Team

January 29, 2023

Very helpful and outstanding customer service hope it works out. I would recommend this app and the product review is great.

Cave Underground
United States
7 months using the app
TYDAL replied January 30, 2023

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

March 14, 2023

spoke to paul on the side chat 10/10 love the energy love the helpfulness. i'm really tired too but it was straightforward and i didn't hate it . thank you!!

RAYS
United Kingdom
7 months using the app
TYDAL replied March 14, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃
Thanks, Kevin

Edited December 13, 2022

Pete was very accommodating in helping me set up this app, and got back very quickly! Thanks for your help!!

WovenFaith
United States
7 months using the app
TYDAL replied December 13, 2022

Thank you so much for the feedback and 5-Stars! We're so glad we were able to help you with the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

June 15, 2022

Betty was amazing, she helped me with the Rivo App! She was very kind! thankyou so much for your help! The App is very good and im happy to use it.

Saunella
Germany
7 months using the app
TYDAL replied June 15, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

September 26, 2023

Excellent customer service by Pete

Bazzaro
United Arab Emirates
7 months using the app
TYDAL replied September 29, 2023

Thank you for your kind words! We take pride in providing top-notch customer service. We appreciate your feedback and value your business!
- Lea & Rivo Team