TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,242)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting Shopify store efficiency and credibility. It features a user-friendly interface, easy setup, and customizable options that match brand aesthetics. Key features include customizable review request emails, display of review stars, and easy review transfers via CSV. Integration with Shopify is smooth, and the customer support, especially from staff members like Jamie and Sam, is frequently praised for being proactive and helpful. Merchants appreciate the professional look and comprehensive features, including a robust free plan ideal for new or small businesses.

September 6, 2022

This is such an excellent company to work with and we love leaving reviews for companies like this. They are really committed to making certain that their clients understand and help to make certain of that. They make you feel more than just a client but a part of the RIVO family.

UNITED BELIEVING POWER ONLINE STORE
United States
About 2 months using the app
TYDAL replied September 6, 2022

What a wonderful review! 😍 Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

June 26, 2023

The customer service I received from Paul on initial setup of the app was outstanding! Thank you so much Paul!

Soleil Guitars
United States
About 2 months using the app
TYDAL replied June 26, 2023

Thanks for the awesome review! Glad to hear that our team was able to provide you with exceptional customer service during the app setup. Thank you for choosing Rivo! - Lea, Rivo Support Manager

September 14, 2023

Amazing app, great customer support as welll!

Glam Galore
India
About 2 months using the app
TYDAL replied September 15, 2023

Thank you so much for the feedback! We're thrilled you're enjoying our app. Our team is here to help anytime!
- Lea & Rivo Team

June 26, 2023

The customer service was quick to help me set up what i want. Pete was very helpful and even made some suggestions. Highly recommend. Thank you.

PANZYSHOP
United States
About 2 months using the app
TYDAL replied June 26, 2023

Thanks for your kind words. Glad to know our support team was able to assist you promptly. We strive to go above and beyond to make your experience even better. Thank you for the recommendation! - Lea, Rivo Support Manager

February 17, 2023

Jel was amazingly helpful today with everything I needed!
Very fast and efficient, I even received bonuses for free. Great work!

Original White
United Kingdom
About 2 months using the app
TYDAL replied February 19, 2023

Thank you so much for your kind words. We're thrilled to hear that you're enjoying our services! Much appreciated, Kevin

October 5, 2023

Just an Awesome. I downloaded the app for the sake of reviews. First i thought it will help only in comment but this app helped me not only in comments but also give me access to unlimited emails in free plan. now i belied that my store will grow in better ways.

Homedy
Pakistan
About 2 months using the app
TYDAL replied October 9, 2023

Thank you so much for your feedback! We're thrilled that our app was able to exceed your expectations and help your store grow.
- Lea & Rivo Team

August 11, 2023

Amazing, so far so good, I love this app and its features. A very good app to integrate into your Shopify store.

Joy Spiritual
United States
About 2 months using the app
TYDAL replied August 14, 2023

Thank you for taking the time to leave us a review! We're here to make your experience even better, so feel free to reach out if you need any assistance!
- Lea & Rivo Team

March 29, 2022

Fast response time. Very good Customer support. Definitely need this app for your Product page.!!!!!

La' Cannapa
United States
About 2 months using the app
TYDAL replied March 29, 2022

Thanks so much for the 5-Star review! If you ever need anything, we are here any time! 🍻 Cheers, Kevin

February 13, 2023

Abbie was great no complaints at all got the job done and got it done fast. Thanks again Abbie you were outstanding

Whatnotsanddodads
United States
About 2 months using the app
TYDAL replied February 13, 2023

Your positive feedback means a lot to us! We're proud to be a part of your success and are committed to providing you with the best possible services and support. Thanks, Kevin

April 15, 2022

très bonne application et l'accueil est très chaleureuse. le personnel a été vraiment agréables.
cordialement.

lylou973
France
About 2 months using the app
TYDAL replied April 15, 2022

Merci beaucoup pour la critique positive et les commentaires! 🌟 Si vous avez des questions ou si nous pouvons vous aider en cours de route, n'hésitez pas à nous contacter à tout moment. Bravo, Kévin