TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

November 23, 2022

The customer service was Top Notch, Thanks Pete for being so kind, helpful and awesome. Plus its all free!

Pizzello Forno
South Africa
5 months using the app
TYDAL replied November 23, 2022

We're so glad that you love our customer service! Thank you so much for the positive review! Cheers, Kevin

June 18, 2022

The app is very well made! It displays the reviews perfectly! Customer support is another great part of this app. Maria helped me remove the Rivo branding from my site and she was excellent, friendly and professional!

CIL CREATIONS
United States
5 months using the app
TYDAL replied June 20, 2022

We're so excited that you love our app and customer support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

Edited January 27, 2023

abbie and mica are both amazing and very helpful customer support representatives. They make running your business easy and fun.

Busy Hippy Genetix
United States
5 months using the app
TYDAL replied January 27, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

June 4, 2022

customer services couldn't be more helpful. looks great on our site and very easy to navigate the app.

Outsidetogether
United Kingdom
5 months using the app
TYDAL replied June 6, 2022

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

February 23, 2023

Abbie was phenomenal and super helpful! She got us all set up in no time! Highly recommended, and outstanding customer service!

Herbs by Erb
United States
4 months using the app
TYDAL replied February 23, 2023

Your support means the world to us! Thank you for spreading the word about our app and services.
Much appreciated, Kevin

Edited January 17, 2023

Pete'a customer support is super amazing man, so swift and friendly. Downloaded the app to my Shopify store, unlocked priority email for free, and then Pete went beyond by offering more than what you could ask for from a review app. Hands down the best review app in the list of Shopify apps.

PARJEN
India
4 months using the app
TYDAL replied January 17, 2023

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much, Kevin

Edited February 14, 2023

Jel was awesome to work with!! She was quick and easy to help me and answer all my questions!!!! She made sure I fully understand what links I needs and how to do everything! Thanks !

Gnarly Pelican Surf Company
United States
4 months using the app
TYDAL replied February 14, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything we can do to make your experience even better, please don't hesitate to reach out. All the best, Kevin

October 18, 2023

So far all is good :) Arriane helped a lot

Skibidi Toilet
Czechia
4 months using the app
TYDAL replied October 20, 2023

Great to hear! We're thrilled that our team could assist you. Don't hesitate to reach out if you need more help.
- Lea & Rivo Team

August 24, 2022

First time using a review app and Pete walked me through it and helped me understand how to use it! Happy i chose rivo!

Queentero Qreated Rentals
United States
4 months using the app
TYDAL replied August 24, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

July 4, 2023

The customer service tells me a lot about the business!! RIVO is awesome and the service is impeccable

Dutch Waffle Company
United States
4 months using the app
TYDAL replied July 6, 2023

Thanks for the kind words! 🙌🏼 We always aim to provide the best possible experience! We appreciate your support! 😊
- Lea & Rivo Team