TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

November 20, 2024

so far so good, working with support was easy and they were very helpful. as a custom products vendor reviews are a key item to our being successful and I can't wait to see how this app performs

Columbus Creative Works
United States
TYDAL replied November 21, 2024

We're glad to hear you had a positive experience with support and are excited about the app's potential for your business. We're here to help you succeed! 😊
- Kevin & TYDAL Team

November 20, 2024

Amazing App and Incredible Support!

I’ve been using the TYDAL Reviews app on my Shopify website, and I couldn’t be happier! It’s a fantastic free app for managing product reviews, and it integrates seamlessly with my site.

What truly stood out was the exceptional support I received. I requested the branding on the TYDAL widget to be removed, and Jamie from their team assisted me. She was amazing—quick, professional, and incredibly helpful! Jamie even went above and beyond by suggesting changes to enhance the overall look and feel of my website and provided detailed guides, all free of charge.

This level of customer service is rare and deeply appreciated. TYDAL Reviews is not just a great tool for reviews; it’s backed by a team that genuinely cares about their users. Highly recommend this app to anyone looking to boost their Shopify store’s credibility and aesthetics.

Joomi
South Africa
TYDAL replied November 21, 2024

Thanks for the great review! We're thrilled you're happy with TYDAL Reviews and our support team's effort to enhance your site. We appreciate your recommendation and are here to support your Shopify store's success! 😊
- Kevin & TYDAL Team

November 20, 2024

Tydal makes collecting reviews simple. We ran into an issue and Sam from the support team was super friendly, quick, and helpful all while using the chat function at 11:30pm. Very nice to know that we can get help at any time!

Puzzles of Color
United States
TYDAL replied November 21, 2024

Thanks for the great review! We're glad our support team could assist you effectively, even late at night. It's wonderful to hear that our 24/7 chat is helpful! 😊
- Kevin & TYDAL Team

November 20, 2024

the best app

Glowax
Greece
TYDAL replied November 21, 2024

Thanks for the high praise! We're so glad you're loving the app! 😊
- Kevin & TYDAL Team

April 14, 2022

je l'adore ce site je l'utilise pour ma boutique c'est au top.
je recommande cette application a 1000%

Stira-wayne
France
5 months using the app
TYDAL replied April 14, 2022

Si heureux que vous aimiez notre application! 🤩 Merci beaucoup de nous recommander à la communauté Shopify ! Cordialement, Kévin

November 19, 2024

Be careful about the import. The template if formatted wrong. I did a lot of work to just have it not WORK. Annoyed! Its free so I guess I should not complain. You get what you pay for.

JohnVsGBM
United States
December 20, 2022

Abbie was super friendly and responsive. I was up and running in 5 minutes with all the works. This APP is user friendly and doesn't slow down your store. Definitely recommended!

Rescue Roasting Company
United States
5 months using the app
TYDAL replied December 20, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ All the best, Kevin

July 19, 2023

Actually super simplified and quick to set up, loved the customer service too! So helpful! I was especially grateful for the pointers on my site aesthetics.

Massive Ego
United States
5 months using the app
TYDAL replied July 24, 2023

So glad to hear that you had a smooth experience 😄 Our team loves helping out! It's awesome you found our support helpful, and we're thrilled we could provide some tips for your site. Thank you for the kind words! 🙌
- Lea & Rivo Team

November 8, 2023

Arianne was an amazing help. Super Helpful and works Swiftly. Definitely deserves a raise.

OGM Essentials
United States
4 months using the app
TYDAL replied November 10, 2023

So happy to hear you had a great experience! We're here for you anytime. Thanks for your feedback! 😊
- Lea & Rivo Team

January 16, 2023

So far so fantastic. I got to chat with Abbie to help get set up and she was prompt and helpful. She even gave a tip for the store in terms of layout and such. I also love that this one app also carries other things so I can keep everything in one place.

woofwicksco
United States
5 months using the app
TYDAL replied January 16, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin