TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

July 15, 2023

je recommande cette application le support est vraiment facile a contacter j'aime trop. merci pour votre service

Naughtex
Morocco
4 months using the app
TYDAL replied July 17, 2023

Merci pour la critique géniale! 😄 Nous sommes ravis d'apprendre que vous appréciez notre application et que notre équipe a été utile. Cela signifie beaucoup pour nous! 🙌Merci d'avoir choisi Rivo !
- Lea & Rivo Team

February 7, 2023

Jel was amazing at helping me set everything up! Helped me with some extra advice. Pretty amazing lady

SoChic Vintage Loft
United States
4 months using the app
TYDAL replied February 7, 2023

Thank you so much for the positive 5-star review! Means the world to us, and we are here for you anytime. 😊 Much appreciated, Kevin

August 5, 2023

Great experience! Amazing team. Very supportive and helpful! Definitely buying the paid version soon. 10/10 Recommended!! Jel was very helpful. Special shoutout to that customer support girl!

Shopostic
India
4 months using the app
TYDAL replied August 7, 2023

Thank you for taking the time to share your experience with us! We're thrilled that our team provided you with the support and assistance you needed. 🙌 We truly appreciate your recommendation!
- Lea & Rivo Team

July 9, 2023

Paul was great!! He was very helpful and quick at responding and work to resolve the issue!! Paul is Awesome and I hope to work with him again!! Thank you so much Paul you are doing amazing work!!

Shi'uNiq
United States
4 months using the app
TYDAL replied July 10, 2023

Thank you so much for the kind words! 🙌🏼 We're thrilled to hear that our team was able to resolve the issue for you. It'd be our pleasure to work with you again! 🤝 We appreciate your support!
- Lea & Rivo Team

January 4, 2023

Very nice app. I was chatting with Abbie and it took her just 1 min to removed "powered by Rivo" inside chat. A good review app that is for free. you should use it too.

Wowly
United States
4 months using the app
TYDAL replied January 4, 2023

We're so excited that you love our app and customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

June 24, 2023

super nice and on top of everything..also threw in a couple features to help my store out!! would highly recommend!!

ENVZN APPAREL
United States
4 months using the app
TYDAL replied June 26, 2023

Thank you so much for your amazing feedback! It makes us really happy to hear that our support was able to help your store out and that you had a great experience with our team. It was our pleasure to assist and we appreciate the recommendation! - Lea, Rivo Support Manager

August 19, 2023

Awesome Experience. Mica was very helpful. Such a great lady. She helped me verify my store and also told me about another lifesaver app Rivo loyalty program.

BAISONPINNI
Pakistan
4 months using the app
TYDAL replied August 22, 2023

We're thrilled to hear that you had an awesome experience! 🎉 We're grateful for your kind words and trust in us. It's great that our team was able to assist you and provide valuable information! Thank you for your support and for choosing Rivo!
- Lea & Rivo Team

January 26, 2023

Great, speedy support from Arianne in sorting branding and she provided me with some additional guidance on settings elsewhere on my site!

Host Makers
United Kingdom
4 months using the app
TYDAL replied January 26, 2023

Thank you so much for the positive 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

November 8, 2023

very very nice.

Shoppingo World
India
4 months using the app
TYDAL replied November 10, 2023

Thanks for your kind words and feedback!
- Lea & Rivo Team

Edited June 19, 2023

Arianne was great at helping me out with my issue of trying to import my product reviews. She even gave me great suggestions to increase my store's presence and appeal!

Decadent Glow
United States
4 months using the app
TYDAL replied June 19, 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to ensuring you have everything you need to succeed. - Kevin