TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,791)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

September 29, 2023

Pete from support was really awsome! He help me with energy and joy, and this is really important. The app is great, simple and really complete. Really thank you.

tutto per il betting
Italy
4 months using the app
TYDAL replied October 4, 2023

Thank you for the wonderful review! We're glad we could provide you with exceptional support. We appreciate your kind words!
- Lea & Rivo Team

November 27, 2022

I love the support team (Therese). She was absolute good in handling my queries and respond quickly. Love using the app to. It's simple and easy to understand.

Bieu
Malaysia
4 months using the app
TYDAL replied November 27, 2022

So happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

March 22, 2023

Abbie was sooo helpful! Super fast responses and went over and beyond to get me sorted. 100% will recommend.
A+ for the App and A++ for the customer service.

BroughtBackVintage
Australia
4 months using the app
TYDAL replied March 23, 2023

Your feedback is a reminder of why we do what we do. We're passionate about delivering the best possible service to our customers, and it's always wonderful to hear that our efforts are appreciated.
Cheers, Kevin

March 25, 2023

JEL WAS REALLY REALLY HELPFUL AND RESOLVED MY ISSUE. ALSO GAVE ME SOME FEATURES FREE WHICH WAS PRETTY COOL.

Covered Beautiful
United States
4 months using the app
TYDAL replied March 26, 2023

We are delighted to hear that we were able to provide you with helpful and efficient support, as well as some additional features at no extra cost. If there's anything else we can do, please don't hesitate to let us know.
Cheers, Kevin

November 11, 2023

Exceptional Support and Expertise: Jel's Outstanding Assistance in Review Setup

SlickFinders
India
4 months using the app
TYDAL replied November 13, 2023

So glad to hear that you found our support top-notch! We strive to make things easier for our customers. Thank you for the awesome review!
- Lea & Rivo Team

January 16, 2023

The best customer service I've ever had on the Shopify App store. Super quick and easy to set up. Elevated my store's style significantly. Recommend highly for other stores.

The Gift Scene
United States
4 months using the app
TYDAL replied January 16, 2023

We're so pleased that you like our customer support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

December 11, 2022

Gran aplicación y grandes profesionales. Te ayudan en todo momento con cualquier problema que te surja, siempre están atentos a ti. Encantada con ellos!!

La tendeta de Eli
Spain
4 months using the app
TYDAL replied December 12, 2022

¡Me alegro de que te gusten nuestra aplicación y nuestros servicios! 🙌 ¡Gracias por la maravillosa revisión, y realmente apreciamos que nos ayude a compartir la palabra sobre nosotros! ¡Saludos al éxito para usted y su negocio! Todo lo mejor, Kevin

May 13, 2022

The installation was super easy. Very friendly customer support. I love the look and feel, and the fact that all colors can be customized to fit with your personal branding. I'm looking forward working with the app.

Keelin Design
Belgium
4 months using the app
TYDAL replied May 13, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin

Edited January 5, 2023

I would recommend this app to anyone my experience was great Abbie was and absolute help and was very sweet and gave me some advice that i welcomed it shows they really care

T.O.Y.A.S (Thinking of You Always)
United States
4 months using the app
TYDAL replied January 6, 2023

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

May 19, 2023

Very kind and helpful staff. they did everything I asked for and more, "Jel" was an especially amazing help!

InnerChild
United Kingdom
4 months using the app
TYDAL replied May 22, 2023

Thank you so much for sharing your experience with us! It's always our goal to go above and beyond for our customers! We appreciate your business and look forward to serving you again soon! 😊 - Lea, Rivo Support Manager