TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,791)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

May 19, 2023

Very kind and helpful staff. they did everything I asked for and more, "Jel" was an especially amazing help!

InnerChild
United Kingdom
4 months using the app
TYDAL replied May 22, 2023

Thank you so much for sharing your experience with us! It's always our goal to go above and beyond for our customers! We appreciate your business and look forward to serving you again soon! 😊 - Lea, Rivo Support Manager

January 31, 2023

I had an awesome experience with Paul! He was so helpful and very nice, always answered my questions with a quick response. Paul sure made my day with all that he was able to offer my business! Thank you so much Rivo and Paul for all you have done for me and my shop!

Mango Tree
United States
4 months using the app
TYDAL replied January 31, 2023

We're so delighted to see that you had an awesome experience with us! We're always striving to help you and your business succeed! 🙌 All the best, Kevin

January 9, 2023

Loving this app so far. The customer service is great. Therese helped me so well and was super kind!!

My Scruffy Tails
Netherlands
4 months using the app
TYDAL replied January 9, 2023

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

September 26, 2023

This app was easy to figure out and add to my Shopify store. I'm still starting up so don't have a ton of reviews, but it's been easy to use as they trickle in. The customer support is outstanding as well, which is extremely handy for being a new business owner!

Noontide Sunwear
United States
4 months using the app
TYDAL replied September 29, 2023

Thank you so much for your review! We're glad to hear that you found our app easy to use and that it's been helpful for your business. We're here to support you along the way! 😊
- Lea & Rivo Team

July 24, 2023

My experience with Rivo has been great! Paul, in customer service, was really nice & helped me out a lot with the widget & solved my inquiry.

Gadgetyy
United States
4 months using the app
TYDAL replied July 26, 2023

We're thrilled to hear that you've had a great experience with Rivo! 🎉 We're glad we could solve your inquiry. Thanks a bunch for your kind words! 💙
- Lea & Rivo Team

November 30, 2022

HELLO JEL, I HOPE YOU SEE MY REVIEW HERE. I AM HEARTILY THANKFUL FOR ALL THE THINGS YOU SORTED OUT FOR ME. I APPRECIATE THAT. ONCE MORE THANK YOU SO MUCH. WISH YOU GOOD LUCK WITH EVERYTHING

fare & Clare
Italy
4 months using the app
TYDAL replied November 30, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

April 6, 2023

Good app with potential. The support team is very active and very efficient. The use of the application is very simple for non-developers.

EarScape
France
4 months using the app
TYDAL replied April 6, 2023

We always strive to provide excellent customer service, and we're thrilled to know that we've met your expectations. We're constantly working to improve our app and add new features, so we appreciate your feedback about its potential. We hope to continue providing you with a great user experience, and we're always here to help if you have any questions or concerns.
All the best, Kevin

May 19, 2023

Abby was so helpful and informative. She made sure she leave the app without making sure I had all of the assistance I needed.

SIDOKIE
United States
4 months using the app
TYDAL replied May 22, 2023

Thank you for sharing your experience with us! We always strive to provide the best service to our users, and we're grateful for your support. We appreciate your feedback! - Lea, Rivo Support Manager

August 25, 2023

So far my experience with the app is so good the plans are awesome and the help center team is very helping, specially @Jel. She helps me a lot. Thankyou!!

Innofixes
United States
4 months using the app
TYDAL replied August 30, 2023

So glad to hear that you had a great experience with our app! Our support team is always here to help. Thank you so much for your kind words and support! We really appreciate it!
- Lea & Rivo Team

September 25, 2023

There service was awesome I never see this before I am very happy to be your user

Shop to Pick
India
4 months using the app
TYDAL replied September 29, 2023

Thank you so much for your kind words! We're thrilled to have you as a customer and we're glad you had an awesome experience with our team. 🎉
- Lea & Rivo Team