TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

August 1, 2023

This app is very user friendly, and the customer support is extremely helpful I was able to update colors and text on my store, Abbie went above and beyond to help. I would definitely recommend anyone looking for a reviews app to download this one. I'm extremely happy with the results on my website.

SHEEK BODY, LLC
United States
About 2 hours using the app
TYDAL replied August 4, 2023

Thanks for sharing your experience with our app! 😄 We're thrilled to hear that you found our app to be user-friendly and that our support team was able to assist. We truly appreciate your recommendation.
- Lea & Rivo Team

October 11, 2023

My experience with this app and customer service team, especially Paul, is exceptional. I highly recommend it!

Glam Aura Boutique
United States
About 1 hour using the app
TYDAL replied October 13, 2023

Thank you for the kind feedback! We're thrilled you had an exceptional experience with our app and our customer service team. We appreciate your recommendation!
- Lea & Rivo Team

May 25, 2023

Abbie was one of the best customer representatives I have every chatted with. She gave me really good advices for my website and she was very helpful.

UniqSphere
United States
About 1 hour using the app
TYDAL replied May 25, 2023

Thank you for sharing your experience. That's fantastic to hear! We're glad that our team was able to provide you with helpful advice and assistance! Please don't hesitate reach out if you need anything else in the future. - Lea, Rivo Support Manager

December 7, 2022

Réponse très rapide et sympathique, je recommande, je dois juste prendre en main l'application qui m'a l'air facile d'utilisation

Lacornador
France
About 1 hour using the app
TYDAL replied December 7, 2022

Tu es tellement incroyable! 🎉Merci beaucoup pour l'avis positif et pour nous avoir recommandés à la communauté Shopify ! Si jamais vous avez besoin de quoi que ce soit, nous sommes toujours là pour vous ! Bravo, Kévin

May 12, 2023

I recently had the pleasure of receiving outstanding support from Jel, a dedicated team member from Rivo. Recommend the app as well!

MistyMountain
Netherlands
About 1 hour using the app
TYDAL replied May 16, 2023

Thank you so much for sharing your experience with us! We're delighted to hear that you had a great experience with our team. We appreciate your review and hope to continue providing top-notch service to you in the future. - Lea, Rivo Support Manager

August 1, 2023

Working with Rivo and their customer service team has been a breath of fresh air. The app works well and does what we need it to do while being user friendly. Rivo customer service is quick to respond and very helpful. We look forward to seeing how the Rivo apps work for us long term, but so far we're really happy them.

Grace & Balance
United States
About 1 hour using the app
TYDAL replied August 4, 2023

Thanks for your awesome review! 😊 We always strive to be prompt and helpful, it's great to know we're hitting the mark. We can't wait to continue supporting you and ensuring that we exceed your long-term expectations!
- Lea & Rivo Team

March 22, 2023

Awesome app! very user-friendly and the support that comes with it is maybe the best I have ever seen, thank you Jel! Always have a quick chat with them to see how they can help you excel your website.

Mijnwittelach.nl
Netherlands
About 1 hour using the app
TYDAL replied March 23, 2023

Your feedback means the world to us! We're thrilled that our app meets your needs and that you find it very user-friendly. We'll continue working to make it even better.
Thanks, Kevin

Edited February 17, 2023

Jel was helpful, walked me through the process, and even gave me extra recommendations. Thank you so much

MAS Designs
United States
About 1 hour using the app
TYDAL replied February 19, 2023

We're so happy to hear that our services have been making a positive impact! If there's anything else we can do to help, just let us know. Best regards, Kevin

March 17, 2023

Mica confirmed my store URL and suggested a couple of things. I'm still testing the App and for now I'm happy with it. Thank you!

PuntoFi
United States
About 1 hour using the app
TYDAL replied March 19, 2023

Your satisfaction is our top priority. Thank you for choosing our app and for giving us the opportunity to serve you. If there's anything else we can do to help, please don't hesitate to reach out.
Cheers, Kevin

September 15, 2023

Customer Service was excellent and i love the features ...great

The Clozet Life
United States
About 1 hour using the app
TYDAL replied September 18, 2023

Thank you for your kind review! We're glad you enjoyed our support service and the features we offer. Have a great day!
- Lea & Rivo Team