TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

February 4, 2023

best app for your store reviews very recommended best service thanks for everything
i really like it

Your Touch
Belgium
About 1 hour using the app
TYDAL replied February 5, 2023

What a wonderful review! This made our day and we are so grateful for Merchants like you! 😊 Thanks, Kevin

January 10, 2023

una excelente atencion por parte del asesor , me sirvio para hacerle unas mejoras a la pagina y poder incluir esta app a mi pagina

industrias fenix
Colombia
About 1 hour using the app
TYDAL replied January 10, 2023

¡Maravilloso! 🙌 ¡Muchas gracias por elegir nuestra aplicación y compartir los comentarios positivos! Si surge alguna pregunta o si podemos ayudar en el camino, no dude en comunicarse con nosotros en cualquier momento. Todo lo mejor, Kevin

April 22, 2023

I would recommend this app and the customer service was great. I was helped super fast. I am enjoying the app.

Ela Mari Boutique
United States
1 day using the app
TYDAL replied April 24, 2023

Hey there, Mariela! This is Lea, Support Manager at Rivo, and I wanted to thank you for taking the time to leave us a review and share your feedback. I was wondering if there's anything we can do to make your experience even better? We really appreciate your input, so don't hesitate to let us know! Have a great day! 😊

Edited February 6, 2023

I started dealing with "Rivo" through using their application "Rivo Popups - Email Pop ups". And because of its elegant, brilliant, logical, smooth & simple way of displaying & functioning, I decided to visit "Rivo's Page" just to discover more about their products; well using their Popups App gives me a proof of professionalism in coding & programming! Power of Simplicity, I advise you all to have it to increase your Clientele Data Base!

Then I decided to have "Rivo: Rewards, Loyalty Program" on my store. It's a decision that ascends my store to a complete distinctive level of Online Business. Complex but yet simple to deal with. Unique concept but aiming to target you the most possible sales out of your store's visitors.

As regards "Rivo's Support Team", I feel speechless to describe how Friendly, Professional & Creative They're. I feel lost for words, especially after dealing with them. When you have an issue to solve, they don't only do what needed to fix it but they provide you the right method to upgrade your store!

Thank You All!!!
Thank You Florencia!!!!

Best,
Has'san ATA Moaty

SAHARA BOUTIQUE - VIP
Kuwait
About 1 hour using the app
TYDAL replied February 6, 2023

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If any questions come up or if we can help along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

December 14, 2022

App veramente molto valida, tutto gratis, nessun paragone con le altre che si trovano in giro. assistenza super top!!

PaperoneWeb
Italy
About 1 hour using the app
TYDAL replied December 14, 2022

Siamo così entusiasti che tu sia soddisfatto della nostra app! La tua lode nella tua recensione a 5 stelle è molto apprezzata! 🙌 Ti auguro il meglio, Kevin

July 29, 2023

Jel was amazing. Not only does she reply immediately but she also gave me a tip to have a more polished looking website. Thank you for everything Jel.

StarrNme
United States
About 1 hour using the app
TYDAL replied August 2, 2023

Thank you so much for the awesome feedback! 😊 It means the world to us! We're thrilled that we could help, and we're always here to assist. Cheers! 🙌
- Lea & Rivo Team

July 1, 2023

Very easy setup of the app, in addition, the support is very fast and efficient. The prices for the subscriptions are really the best I can find in this category! Really top support and app

FONDCLOTHING
Austria
About 1 hour using the app
TYDAL replied July 3, 2023

Thanks for the awesome review! Glad you found our app setup easy and our support fast and efficient. Your kind words mean a lot to us! 😊👍
- Lea, Rivo Support Manager

January 15, 2023

Very simple to set up and the live chat was helpful for any questions. The widget shows up immediately at the bottom of all product pages and there's an option to show the star rating beneath the product title. I'm excited that this app will automatically send emails requesting a review 14 days after purchase. And you can also import reviews from other sources using their csv template which is amazing.

The Bubbly Type
Australia
About 1 hour using the app
TYDAL replied January 16, 2023

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

January 30, 2023

Assistenza veloce e sempre disponibile! Sono stato guidato nella procedura di configurazione. Consiglio

MARKBAG
Italy
About 1 hour using the app
TYDAL replied January 30, 2023

Grazie mille per la fantastica recensione a 5 stelle! Significa il mondo per noi e siamo qui per te in qualsiasi momento. 😊 Saluti, Kevin

January 13, 2023

Still testing the app but it seems to meet the requirements. Jel, the customer service rep was amazing! 10 stars. Would recommend.

Cigargle
United States
About 1 hour using the app
TYDAL replied January 16, 2023

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin