TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,791)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

August 8, 2023

Paul was amazing, he went above and beyond to help me (total newby to shopify and apps) and sent me support articles for all the things I wanted to change. Super happy with rivo!

Chapter 3 Beauty Co
United States
42 minutes using the app
TYDAL replied August 10, 2023

Thank you so much for your amazing review! 🙌 We're thrilled that we could assist you and that our support articles helped make all the changes you wanted. Thanks once again for your kind words.
- Lea & Rivo Team

March 28, 2023

Love the app, easy to use. Great service, and the customer advisor was very professional and helpful.

Inagio
United Kingdom
41 minutes using the app
TYDAL replied March 28, 2023

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌
All the best, Kevin

August 12, 2023

AMAZING customer service! They really go out of their way to help you in any way they can with not only their app but Shopify as a whole. Easy to use set up and interface and it all looks very good and professional. Definitely consider downloading this app for your reviews on your site.

Two Twisted Dragons
United States
40 minutes using the app
TYDAL replied August 14, 2023

Thank you so much for the kind words! We're thrilled that our team was helpful. We strive to go the extra mile for our customers. We're glad you loved the app and grateful for your recommendation!
- Lea & Rivo Team

February 21, 2023

arianne helped me so much when i needed help using the new app! super helpful and the app sends emails out for me automatically!!! amazing !!

Scented Studio By Lili
United Kingdom
40 minutes using the app
TYDAL replied February 21, 2023

We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything we can do to help, just let us know.
Best regards, Kevin

April 8, 2023

great customer service. upgraded a lot for me and was super helpful. can't wait to see what this app could be once it's at its best.

Bookish Night In
United Kingdom
39 minutes using the app
TYDAL replied April 10, 2023

We appreciate your support and are excited to continue working towards making our app the best it can be. Our team is dedicated to providing high-quality products and exceptional customer service, and we are committed to continuously improving to meet the needs of our customers. Thank you for choosing our app and for placing your trust in us.
Cheers, Kevin

November 29, 2022

Abbie helped me out again and she provide the best customer service ever!!! app definitely easy to use and with many useful features, probably on of the best apps on the Shopify store! thank you so much for replying me so fast and assisting me in the best way possible!

Niche Perfume Decants
Italy
39 minutes using the app
TYDAL replied November 29, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

Edited December 14, 2022

It was a wonder working with Yaci and her support team. She was fast, helpful, and extremely proficient in using memes in her messaging XD.

bingltd
United States
38 minutes using the app
TYDAL replied December 14, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best regards, Kevin

November 18, 2022

Mica hat mir super geholfen und mir noch einen extra Tipp gegeben, wie mein Shop verbessert werden kann.

vibrant flair
Germany
38 minutes using the app
TYDAL replied November 18, 2022

Schön, dass Sie mit unseren Dienstleistungen zufrieden sind. Vielen Dank für die 5 Sterne und lassen Sie uns wissen, ob wir noch etwas tun können, um zu helfen. Tschüss, Kevin

March 6, 2023

great customer service Paul, thank you, recommended 100% support was quick and helpful, app is easy to use

DACEMAX
United States
38 minutes using the app
TYDAL replied March 6, 2023

Thank you so much for your recommendation! It means a lot to us, and we're glad to have provided you with a positive experience.
Cheers, Kevin

Edited February 6, 2023

The product works great. Easy for the customer to use and can send review emails. Paul helped me quickly. Thank you!

CornholeAntics
United States
38 minutes using the app
TYDAL replied February 6, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin