TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,092)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

September 5, 2023

super fast customer service, Abbie was incredibly helpful, even suggesting a few other things to help my store look good.
really appreciated the help

Made by Kira
Australia
21 minutes using the app
TYDAL replied September 8, 2023

Thank you so much for the review! So glad that you had a great experience with us. If there's anything we can do to improve your experience, please feel free to reach out! We're here to help.
- Lea & Rivo Team

October 24, 2022

Pete was a good assistant he helped me very much. I love this app!
I'm testing this app for a while, but so far I'm very amazed!

MD Case
Germany
16 minutes using the app
TYDAL replied October 31, 2022

Hey, MD Case team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

July 29, 2023

Support is being done differently over at Rivo. Very impressed by the quick and extremely thorough support. This is how you build and scale a successful software company: with excellent support agents! In the 5 min I spent with Paul, he made me feel confident about the product and anticipated my future needs for my business. Looking forward to spending more time with the app. Thanks Paul!

Jurelli
Canada
TYDAL replied August 2, 2023

We're delighted you had a great experience with our team! 🙌 We appreciate your kind words and can't wait for you to explore more of our app.
- Lea & Rivo Team

Edited December 8, 2022

Betty and Arianne were very accommodating and resolved my query. Excellent customer support and very helpful.

FnM Apparel
Philippines
TYDAL replied December 6, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

December 30, 2024

Sophies Choice shop
Serbia
About 2 years using the app
December 16, 2024

Robinson Family Soaps LLC
United States
Almost 2 years using the app
November 7, 2024

KaveySafe
China
Over 1 year using the app
November 23, 2024

Nen
United States
8 months using the app
December 8, 2024

Royal Mobisol
India
5 months using the app
November 7, 2024

Green Jeani - Ethnobotanicals
Australia
7 months using the app