TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,553)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

October 19, 2024

The best app for collecting reviews on your store. Even though it's free it has everything and the customer service is much better than the ones you pay for. Jamie is amazing! She helped me set everything up; she is so good at what she does.

Drip Team
Spain
28 minutes using the app
TYDAL replied October 21, 2024

Thank you for the fantastic review! We're thrilled to hear you're loving the app and had such a great experience with our support team. We're always here to help! 🌟
- Kevin & TYDAL Team

July 16, 2024

Great support team, very friendly and useful, helped me a lot

DecorCasa
United Kingdom
28 days using the app
TYDAL replied July 19, 2024

Happy to hear our support team was friendly and useful! Thanks for sharing your positive experience!
- Kevin & TYDAL Team

October 23, 2024

Good app, quick support team, fast and effective.

Riniox
Latvia
1 day using the app
TYDAL replied October 27, 2024

Awesome to hear you’re enjoying the app and our support team! Thanks for the positive review! 😊
- Kevin & TYDAL Team

July 15, 2024

TYDAL is a fantastic review app for Shopify. It's easy to use and packed with great features that have boosted my store's credibility. The support team is exceptional—Sam, in particular, was incredibly helpful and responsive. Highly recommend TYDAL and their top-notch support!

flexivari.
United States
16 days using the app
TYDAL replied July 17, 2024

Thanks for your awesome review! We're thrilled TYDAL is boosting your store's credibility and that our support team could assist you effectively. We appreciate your recommendation!
- Kevin & TYDAL Team

August 7, 2024

Very great app, I highly recommend. An active customer support, and wonderful tools.

StudyStrive
Poland
9 days using the app
TYDAL replied August 8, 2024

Thanks for the high praise! We're thrilled you love the app and our support. Your recommendation means a lot to us!
- Kevin & TYDAL Team

September 2, 2024

The support Team (Sam) is a really really nice person, he helped me everything I asked for, and even give me advice on how to improve my website, and the app itself works really well too!

Chick Store
United Kingdom
About 4 hours using the app
TYDAL replied September 4, 2024

Thanks for the wonderful feedback! We're so glad our support team could assist and offer valuable advice for your website. Thrilled you're enjoying the app as well!
- Kevin & TYDAL Team

August 16, 2024

Great customer support. Thanks Adrian.

C & C FRESH PRODUCE
United States
2 months using the app
TYDAL replied August 19, 2024

Thanks for your kind words! We're thrilled to provide great support. Here whenever you need us! 😊
- Kevin & TYDAL Team

June 13, 2024

I had the pleasure of working with Jamie, she was extremely patient and pleasant at the same time. She was able to answer all of the questions that I had and was able to proactively set up my store with the app in just a couple of minutes. I just installed the app tonight but I had to give 5 stars for the wonderful first impression I received with Jamie. Thank you,Jamie I appreciate you!

Escential Indulgence
United States
About 2 months using the app
TYDAL replied June 17, 2024

We're so pleased to hear about your positive experience! Thanks for the five stars and we look forward to supporting your journey with the app! 😊
- Kevin & TYDAL Team

September 12, 2024

Sam from customer chat support was really great to work with. I cannot remember a time when I felt like someone was that cordial and accommodating. Even following my Instagram! Great customer service and I am super excited to see what this app has to offer! Thank you Sam!

OddChef
United States
About 1 hour using the app
TYDAL replied September 15, 2024

Thank you for such wonderful feedback! We're thrilled to provide you with great service and are just as excited for you to explore our app. 😊
- Kevin & TYDAL Team

September 17, 2024

The App is very simple and practical, and the customer service is professional and efficient, perfectly solving my problem.

ELURAE
China
1 day using the app
TYDAL replied September 19, 2024

We're thrilled to hear that! Thank you for appreciating the simplicity of our app and the efficiency of our customer service. 😊
- Kevin & TYDAL Team