TYDAL Reviews , 1,991 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy-to-use interface, smooth integration with Shopify, and efficient performance. They value its customizable features, particularly the automatic review request, for effectively managing customer reviews and increasing sales. Many also highlight the responsive and supportive customer service. Even the free version offers a range of useful features.
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Dealing with the rep was very easy. She was patient and explained everything very well. I will be coming back to rivo.
Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟
Best wishes, Kevin
Very good experience. i used it since 15 days. customer support is also very good. Thanks to Rivo...
Thank you so much for your kind words! We're glad to hear you're enjoying your experience with us and appreciate your feedback. We're always here to provide excellent customer support, so please don't hesitate to reach out if you need anything. - Lea, Rivo Support Manager
Definitely must-have app in your shop. Really convenient free plan to start with and of course ultra helpful support!
Thank you so much for your kind review! We're glad that you found our app convenient and that our support team was helpful. We're always here to help if you need anything! - Lea, Rivo Support Manager
Jel, the customer service agent, went above and beyond to help me today! Her friendly demeanor and expertise made my experience stress-free. Grateful for her exceptional assistance!
Thank you so much for your kind words! It means a lot to us that you had a great experience. We're delighted we could assist you! 🙌
- Lea & Rivo Team
Looking good so far! Helpful proactive staff - Pete was the guy who answered my message and I wasn't kept waiting long at all!
Thanks for the feedback 😄Our team is always here to help! We're glad we could respond quickly and assist you. Let us know if there's anything else we can help with! 🙌 - Lea, Rivo Support Manager
Outstanding support! The review tool is top-notch too. I received prompt assistance and the tool's features are fantastic. Highly recommend!
Thank you so much for your kind words and recommendation! It's so great to hear that our support team was able to provide you excellent assistance. We appreciate your recommendation and hope to continue providing great service to you! - Lea, Rivo Support Manager
Easy to use, and support is fantastic. Abbie was extremely helpful in helping me get set up. Thanks!
Thanks so much for the kind words! 😊 Glad to hear you found our platform easy to use. We always aim to provide fantastic support to all our customers! 🎉 Let us know if you need anything else!
- Lea & Rivo Team
Abbie was a great help and got all my reviews uploaded successfully. the help was great and she was very professional in her communication with me.
Thank you so much for your kind words! It's great to hear that Abbie was able to assist you with your concern. We're always here to lend a hand! 😊 - Lea, Rivo Support Manager
The customer service tells me a lot about the business!! RIVO is awesome and the service is impeccable
Thanks for the kind words! 🙌🏼 We always aim to provide the best possible experience! We appreciate your support! 😊
- Lea & Rivo Team
Super cool
Thanks for sharing your thoughts! Have fun exploring the app. We're here if you need any help.
- Lea & Rivo Team