TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

October 10, 2024

Super quick replies and help, and even went further to help me with small things I didn't even think of without me asking. Exactly the kind of service one really appreciates!

EliseGcreativity
Norway
16 minutes using the app
TYDAL replied October 14, 2024

Thanks so much for your kind words! We're always happy to go the extra mile and help with even the little things. If you ever need more assistance, feel free to reach out anytime! 😊
- Kevin & TYDAL Team

August 15, 2024

The app was easy to install and I got all lot of help from the support team member (Jamie).
Who was able to respond fast and answered all my questions and gave me some tips on my store.
She was polite and asked what I wanted first, which is great since it’s a bit sensitive subject
So far I have great experience.

Apparelhue
Sweden
About 2 hours using the app
TYDAL replied August 16, 2024

We're so happy to hear about your positive experience! Our support team is always ready to help and tailor advice to your needs. Thanks for sharing! 😊
- Kevin & TYDAL Team

August 2, 2024

Just installed the app and got amazing support and tips from Adrian!
So thankful to him for that

ElegantHomeDecor
Israel
15 days using the app
TYDAL replied August 5, 2024

Thrilled to hear that! We're always here to help and glad you found the support useful. Thanks for sharing! 😊
- Kevin & TYDAL Team

August 21, 2024

5 Star review on review app.

Tribe Starchild
United States
8 days using the app
TYDAL replied August 23, 2024

Thanks for the 5 stars! We're so glad you're happy with our app. 😊
- Kevin & TYDAL Team

October 19, 2024

I've just added this app, so yet to see it in action on our website.

Excellent customer service.
Speedy response to questions, even on a weekend.

Chase's Sweet Shop
United Kingdom
41 minutes using the app
TYDAL replied October 21, 2024

Thanks for the great feedback! We're glad you enjoyed the speedy support. Excited for you to see the app in action on your site! 🌟
- Kevin & TYDAL Team

October 25, 2024

Jamie was extremely friendly and helpful. Thank you for solving my issues and even giving extra tips!

Vacenzo
Singapore
About 2 hours using the app
TYDAL replied October 27, 2024

So glad to hear you had a helpful and friendly experience! Happy we could provide some extra tips too. Thanks for the feedback! 😊
- Kevin & TYDAL Team

July 6, 2024

Super good customer service and they were very kind. They even provided some tips along the way as well.

Kings
United States
About 2 months using the app
TYDAL replied July 8, 2024

Thank you! We're delighted you had a positive experience with our customer service team. We're always here to help, and we appreciate your feedback!
- Kevin & TYDAL Team

September 23, 2024

Jamie was very helpful in helping me get this set up! The app is exactly what our business needed!

Respond Wellness
United States
About 1 hour using the app
TYDAL replied September 25, 2024

We're thrilled to hear the setup went smoothly and that our app is a perfect fit for your business! Thanks for sharing your experience! 😊
- Kevin & TYDAL Team

July 16, 2024

great customer service, easy app to install. was able to translate into any language. would recommend A++

FOREVER FLOWERS
Israel
25 days using the app
TYDAL replied July 19, 2024

Thrilled to hear you found our app easy to install and versatile with languages! Thanks for the high recommendation and A++ review!
- Kevin & TYDAL Team

October 2, 2024

great service thank you sam

Whotex
United Kingdom
6 days using the app
TYDAL replied October 3, 2024

Thanks for the feedback! We're glad you're pleased with our service. 😊
- Kevin & TYDAL Team