TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

October 30, 2024

The support team on this app has been shockingly helpful. I've not gotten to test the app itself yet as much as I'd like to to give a comprehensive review, but if its anywhere near as good as their support team I find it hard to believe it'll be bad.

Cup-Holster
United States
20 minutes using the app
TYDAL replied November 4, 2024

We're glad our support team impressed you! We hope you'll enjoy the app just as much. Thanks for your feedback!
- Kevin & TYDAL Team

September 6, 2024

Team are great, customer service on point!

Sundarbans Watches
United Kingdom
2 days using the app
TYDAL replied September 8, 2024

Thanks for the compliment! We're thrilled to hear our team hit the mark for you. 😊
- Kevin & TYDAL Team

November 9, 2024

Awesome customer service (SAM)!! Thanks again for making it so easy for me to start!!

Pimp Up Your Phone
United States
37 minutes using the app
TYDAL replied November 11, 2024

We're thrilled to make your start as easy as possible! Thanks for the awesome feedback! 😊
- Kevin & TYDAL Team

June 28, 2024

It's a great review App for Shopify. Customer service is a fast add-on, and you can customize your reviews to grow sales initially.
I strongly recommend this app to all startups and Shopify owners

2-peace
India
3 months using the app
TYDAL replied July 1, 2024

Thanks for the glowing recommendation! We're delighted to hear our review app is helping boost your sales on Shopify. We appreciate your support and wish you continued success!
- Kevin & TYDAL Team

September 30, 2024

Jamie was so helpful and quick to respond. She is also knowledgeable about the products.

Vibrant Vibes & Soul
United States
About 10 hours using the app
TYDAL replied October 1, 2024

We're thrilled to hear you found our team helpful, responsive, and knowledgeable! Thanks for the great feedback. 😊
- Kevin & TYDAL Team

October 28, 2024

I thank Jamie for his responsiveness, his kindness and his advice for the launch of my e-commerce site, I look forward to discovering the advantages that this app will bring me.

TRIBLIGHT
France
About 1 hour using the app
TYDAL replied October 30, 2024

Thanks for sharing your experience! We're glad our team could help get you started and are excited for you to see the benefits of the app. 😊
- Kevin & TYDAL Team

November 8, 2024

I definitely recommend this app! The interface is user-friendly, making it easy to navigate and publish reviews. The customer service is flawless!

KIMDRE
Germany
25 minutes using the app
TYDAL replied November 11, 2024

Thanks for recommending us! We're thrilled you find the app user-friendly and our customer service flawless. 😊
- Kevin & TYDAL Team

August 7, 2024

Very great app, I highly recommend. An active customer support, and wonderful tools.

StudyStrive
Poland
9 days using the app
TYDAL replied August 8, 2024

Thanks for the high praise! We're thrilled you love the app and our support. Your recommendation means a lot to us!
- Kevin & TYDAL Team

October 10, 2024

Love the app and the support is great but we definitely need the reviews to be added to any page - Specially the home page! Aside from that, the app is great!

SOLOETERNUM
Portugal
41 minutes using the app
TYDAL replied October 11, 2024

Thanks for the feedback and kind words! We hear you on the homepage reviews, and we’re always working to improve. Glad you're enjoying the app overall! 😊
- Kevin & TYDAL Team

June 19, 2024

Just started using this app, but so far the customer service has been more than amazing! After install, they followed up with me via email to see if I need help setting the app up, and there is a chat feature in the app where you can chat with a live rep for assistance or questions. I worked with Jamie and they also gave me a helpful suggestion for my website completely unrelated to reviews. Love Tydal so far!!

Taylor and Co
United States
About 2 months using the app
TYDAL replied June 21, 2024

Thanks for the awesome review! We're thrilled about your positive experience with our support team. We're here to help anytime—just reach out! 😊
- Kevin & TYDAL Team