TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

August 28, 2024

Excellent Customer Services. This app is easy to install and use

Osweets_Cookies
United States
About 1 hour using the app
TYDAL replied August 30, 2024

Thank you for the great review! We're delighted to hear you found the app easy to install and use. We're here to help anytime!
- Kevin & TYDAL Team

Edited July 18, 2024

Happy at first easy to set up.
After 3 weeks all I can say is I'm disappointed. the only feature of app is to leave a review on the website products. I have escalated that to the team as it seems impossible to upload reviews. 3 weeks pass by and they still trying to fix the issue... no progress .

TERRApia
United Kingdom
18 days using the app
TYDAL replied July 1, 2024

Hey there! This is Lea from Tydal! Thank you for bringing this to our attention. I'm sorry to hear about the issues you faced with our app. We aim to provide a seamless experience, and so sorry we missed the mark.

While I understand you've uninstalled the app, I'm here to help if you have any further questions or need support. Please feel free to reach out to me directly at lea@tydal.app.

Thank you again for your understanding and for giving our app a try.

Best regards,
Lea

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Wow, thanks for the glowing review! We're thrilled to hear how much you love our app and support. Your happiness is our top priority! 🌟
- Kevin & TYDAL Team

November 9, 2024

Schneller und guter Support !

Johnny Hand Shop
Germany
13 days using the app
TYDAL replied November 11, 2024

Vielen Dank! Wir freuen uns, schnellen und guten Support bieten zu können. 😊
- Kevin & TYDAL Team

September 3, 2024

great app, fast response

Jagmag Lights
India
2 days using the app
TYDAL replied September 5, 2024

Glad you're enjoying the app and our quick support! Thanks for the positive review! 😊
- Kevin & TYDAL Team

June 25, 2024

Best review app on the market by far. And the best support team. Sam was great.

KickMajesty
United States
18 days using the app
TYDAL replied June 27, 2024

Thank you so much! We're honored by your review. Our team is always here to provide top-notch support whenever you need it.
- Kevin & TYDAL Team

July 30, 2024

awesome customer support, thanks a lot

Lo Necesito Ahora
Chile
1 day using the app
TYDAL replied August 1, 2024

So glad to hear you had a great experience with our support team! Thanks for your kind words and for choosing us! 😊
- Kevin & TYDAL Team

September 2, 2024

Great people best customer service. Highly recommended. Sam great guy. App is also very good

Shine In
Pakistan
24 minutes using the app
TYDAL replied September 4, 2024

Thank you for the glowing recommendation! We're thrilled you're happy with our customer service and the app. We appreciate your kind words!
- Kevin & TYDAL Team

October 9, 2024

Quick and easy setup done by Adrian. Absolutely satisfied with the outcome

Delight Perfume
Netherlands
14 minutes using the app
TYDAL replied October 10, 2024

Thanks for the great review! We're thrilled to hear you found the setup quick and are satisfied with the results! 😊
- Kevin & TYDAL Team

November 8, 2024

Great app, great support.

Joule Supps
Australia
About 22 hours using the app
TYDAL replied November 11, 2024

Thank you! We're glad you're enjoying both the app and the support. 😊
- Kevin & TYDAL Team

June 9, 2024

Super helpful support, Sam was really great and helped me with everything I needed!

Ruth & Gem Home Goods
Canada
7 months using the app
TYDAL replied June 11, 2024

Thanks for the kind words! Glad we could assist you with everything you needed. Don't hesitate to reach out if you need further help!
- Kevin & TYDAL Team