Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,191)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its excellent customer service, particularly highlighting staff member Jigs for quick and effective support. It is easy to use and integrates smoothly with Shopify, featuring a Q&A section and the ability to import reviews from platforms like Amazon. While some merchants wish for more customization options, they appreciate the app's reliability, fast loading speeds, and efficient review importing. Both free and paid plans are noted for offering good value, and the responsive development team is commended for regularly adding new features and fixes.

June 29, 2023

We switched over from Stamped reviews for a number of reasons. Stamped used to be a very good option, but over the years they have really changed and their service was no longer working well, but their prices were going up and up.

Recently while looking for a wishlist app I found this company and was very impressed with both the service and technical support. Lets say I was eager to switch over our reviews also. Like many shops, we had a ton of customer reviews and photos we wanted to keep when we swapped apps. I wish this was a straight forward process, but it never is. (Had the same issue when we switched over to Shopify from another platform.) But working with the Rivyo team was great. The issues were related to the data our old app was supplying. After a lot of back and forth with Stamped we finally had most of our reviews in a usable format and the Rivyo team were able to import them. Woo hoo!

I also needed to have the team makes some changes for our site, and they were super fast and very professional.

In conclusion we are very pleased with this team and this app. Our customer's are once again sending in reviews of their purchases and that is the most important bit. Oh yeah, and this app costs a fraction of what Stamped was charging and our customers were no longer leaving product reviews with Stamped. I think that tells you a lot.

Aloft Hobbies
United States
28 days using the app
WebContrive replied June 29, 2023

We are thrilled to hear that you are enjoying your experience with our app. Thank you so much for taking your precious time to share the great feedback with us. :)

For any queries, feel free to contact us at support@webcontrive.com or via in-app chat, we are always happy to help you.

August 9, 2020

Nice support, they replied very fast, thanks guys. App also works great and is cheaper than competition

SleepyTune
United States
28 days using the app
May 9, 2020

kind customer support, helped me solve my issue easily. fast response time, which is nice and convenient

Melarys
Germany
27 days using the app
September 30, 2020

The best review app out there. i am so happy i found it. The support team is amazing, they helped me with all the questions I had and also helped me with the customization. LOVE IT. It's easy to integrate, easy to use and it has so many cool features that you can use.

At Boujee's
United Kingdom
27 days using the app
September 13, 2019

very responsive customer support they will guide you for everything.....................................

PanslyOrganic
Estonia
27 days using the app
August 25, 2023

I have tried five different review apps, but I ended up sticking with this one. The other apps had their own shortcomings, and I simply wanted a review service without having to pay extra for unnecessary features. This app has all the necessary functionalities for reviewing, it is user-friendly, and allows customization of font size, layout, and more. Additionally, it offers the convenient option to include image reviews. The price is reasonable, and the customer service team is prompt in resolving any issues.

Mobie
New Zealand
27 days using the app
WebContrive replied August 31, 2023

Thank you very much for sharing the awesome review with us, We are happy to see that our app match with your need and works great in your store.

For any further queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.

Edited September 29, 2023

Pathetic app. The app affected my store speed significantly. Due to this app, my store's mobile interface started to malfunction, and important icons "menu" and " search" stopped working! I faced so many issues with customer support and lost sales. I have asked the developers to remove all codes, which I hope they have done. I have also asked them to refund my subscriptions, as this app brought more disruptions rather than assistance. Shopify must block this Rivyo app immediately.

A10 SHOP
India
About 2 years using the app
October 2, 2019

Great Support team :)

Stuffed With Fun
Singapore
27 days using the app
April 14, 2021

Just start to use it. Want to share amazing level of support. All problems which cause by previously installed on website applications were solved in a minutes. Thank you guys hope your app is also great.

DutyBox
Australia
27 days using the app
April 6, 2023

I am deeply touched by the excellent service. As it was the first time for me to use the app, I have no idea how to successfully import the review. They did every effort to help me! Highly recommended!

shalalaoutdoor
China
26 days using the app
WebContrive replied April 10, 2023

Thank you for your amazing review! It means a lot to us. :) :) :)

If you have faced any queries then do not hesitate to contact us at support@webcontrive.com or in-app live chat, we are always happy to help you.