Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,191)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its excellent customer service, particularly highlighting staff member Jigs for quick and effective support. It is easy to use and integrates smoothly with Shopify, featuring a Q&A section and the ability to import reviews from platforms like Amazon. While some merchants wish for more customization options, they appreciate the app's reliability, fast loading speeds, and efficient review importing. Both free and paid plans are noted for offering good value, and the responsive development team is commended for regularly adding new features and fixes.

October 20, 2021

I use this app to have reviews on each of my stores, easy to use, not expensive and great customization and support.

CharmLamp
Italy
26 days using the app
Edited July 3, 2019

Great customer support. Super fast response and assistance in installation of the app. I wish there was more customization to the email template available tho. Like overall look of the template. Hopefully it'll be available at the next update. Thanks for your help :)

DigitallyWild
Estonia
26 days using the app
Edited October 29, 2019

The customer service of this app is incredible! I give them not just 5 starts but a million stars! This is the second time I have been having issues that I couldn't resolve and although it happened that they were on holiday, New Year to them, they still are working and helping their customers. I wish more apps would have this type of customer service, where you can just chat with them and they resolve everything. Amazing app, amazing customer service! This app is a keeper, it does exactly what it is supposed to do and more. Get it, and you will not be disappointed, it is well worth the money!

MixerJet
United States
26 days using the app
April 23, 2020

I have to say one of the best review app for your store, Their support is outstanding, specially jigs, he helped me with all the implementations, and my request. Thank you rivyo team for making this app and making it free!

Hey Silky Heels
United Kingdom
26 days using the app
July 22, 2021

Great app, excellent support.. developers are very active with updates, all the features work seamlessly with custom themes. thank you so much.

ayurchemstore
India
26 days using the app
March 11, 2019

it let me add reviews for 3 products and then just stopped working, now I cannot import anything. I click submit review after filling in all the details and its just processes forever.
Contacted support and got no help whatsoever

Tomsey
United Kingdom
About 2 years using the app
WebContrive replied March 12, 2019

Hi, we are really sorry for the problem you faced. We got your ticket before 20 hours and we replied you within 20 minutes when we got tickets to give us staff account access so we can help you to solve this problem. So please reply that ticket our support team will make sure that app will work perfect in your store. Thank you

August 20, 2020

Excellent service by this app's web development team. They responded within a couple of the hours to the ticket and solved my question in a matter of minutes. Very impressed. Many thanks again!

ROCKYCAY
Australia
25 days using the app
October 12, 2018

The app is very good ! I can't believe is free , and the function is what I need , get some trouble when you install but serivce reply soon and help me slove it , thank you

Lara Star
China
25 days using the app
Edited August 7, 2020

the APP is very good and great, All of our store are use this APP. and the service is very good, the team is very great.

amzsale
China
25 days using the app
August 18, 2020

Great support to get it set up properly thank you! The review system works great and has helped up import reviews.

Easi Edge
United Kingdom
25 days using the app