Rivyo Product Reviews , 2,105 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and ability to import reviews from platforms like Amazon. Key features include customizable review forms, SEO rich snippets, and the ability to moderate and reply to reviews. It integrates seamlessly with Shopify and offers excellent customer support. The user-friendly interface simplifies review management and display. Merchants note its effectiveness in providing social proof and boosting conversion rates. Additional benefits include customization options and Google shopping integration. The free plan, allowing up to 100 review imports, is a significant advantage.

January 12, 2023

If you encounter a problem, just consult the staff of this software, they will try their best to help you solve the problem. Great service!

kokorosastudio.com
United States
15 days using the app
WebContrive replied January 16, 2023

Thanks for sharing your awesome experience with us. Your review and satisfaction mean the world to us!

Do get in touch for any queries at support@webcontrive.com and in-app live chat, we are always happy to help you.

June 11, 2020

Love this application. Helped me increase my conversions. Also the support was super helpful and solved issue i had.

Esenpa
Ireland
15 days using the app
Edited July 17, 2020

Thanks to Jigs of Customer Support. His prompt response and help make my store looks amazing and ready to go! Awesome app with awesome customer support! 10 stars!

White Pine Custom Design
United States
15 days using the app
August 13, 2021

i like the way the the apps working. Thanks Rivyo Apps, we can be able to put a review for every products

Genesis Healthcare Products Inc
United States
15 days using the app
December 28, 2018

The team is responsive and helpful. The app does the job, takes some time to learn (5 mins) but a great addition to our online store,

NEVYL SUPPLY
United States
15 days using the app
February 29, 2020

Excellent apps, i met some problems with code,they reply quickly and help me solve it in only 5 minutes!!!TQ,i love your work.

Carvoki
Hong Kong SAR
14 days using the app
May 5, 2020

Customer support is awesome. They back this app and are so helpful. I rate them highly. Great team . happy with my purchase.

InkMyBlankets.com
New Zealand
14 days using the app
May 6, 2020

Great customer support, really helpful! They helped me by installing the app exactly where I wanted it to be.

Dreamypoint
Sweden
14 days using the app
Edited August 5, 2019

Updated: This was originally rated 1 star after disappearing reviews and support didn't answer for 5 days. They reached out and corrected the problem, which is more than a lot of app does, so credit where credit's due.

However, they tried to blame the problem on me, saying I "changed the product URL". Shopify makes this impossible, you'd have to delete the product and add it again. Checked my activity log, didn't happen. I inquired if there was another reason for the reviews disappearing and they said it was because I "deleted the product". Sooo, which one was it? I asked again, they dodged the question.

If there was some technical issue with their app, they should have just said that. Things happen, no problem, it would have been a non-issue. But, blaming your customer is a bad idea. Completely unsatisfied with their answer.

How To Viking
United States
About 1 year using the app
WebContrive replied August 3, 2019

Hi, Sorry for the problem you faced. As we further investigate issue and we found that you changed product handle or url so reviews does not match with it so as we replied to you in ticket we solved that issue for the product which you mentioned. So can you please verify it. Hope you will change your review once you verify it.

Looking forward to hearing from you.

Thank you
Support Team @ Thimatic

April 27, 2022

The customer support is so good, especially Jigs, love the app! ------------------------------------------------------------------

Massage Chair
United States
14 days using the app
WebContrive replied April 27, 2022

Thank you for your kind words. We’re grateful for your amazing feedback. It’s our pleasure to provide the best possible service to our customers. :)

Do get in touch with us for any queries through in-app chat or email us at hello@thimatic.com, we are always happy to help you.