Rivyo Product Reviews

Rivyo Product Reviews

Reviews (2,183)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and ease of use, noting its simple setup and seamless Shopify integration. Key features include the ability to import reviews from Amazon, customizable review forms, and Q&A functionalities that enhance the shopping experience. Merchants also value the customization options that align with their store’s aesthetics, its reliable performance, and its contribution to SEO enhancement and improved conversion rates through strategic review displays.

October 10, 2023

This paint gun performs adequately,

paradisegoody
Canada
About 11 hours using the app
WebContrive replied October 24, 2023

Thanks a lot for taking your precious time to share your great feedback with us!!!!!!!!!!

Do get in touch if you have any queries at support@webcontrive.com or through in-app live chat, we are always happy to help you.

February 7, 2022

サポートが早く、とても助かりました。 星4にした理由は、レビュー依頼メールの種類をいくつか作れたらよかったのと、
顧客をカテゴリーに分けて、メール送りたくないリストの作成や、レビューをしていない先に追加のメールを送る自動設定などが出来たら良いですね。

Kigu Coffee
Japan
12 days using the app
Edited April 4, 2020

if i need to contact support for inserting reviwes for each product and for that i lose a lot of time and i still pay $ 6 for that i will teach them to insert myself. The purpose of the application is automation isn't it? support is kind but i have the impression that they have a lot of work and that it took me an hour for three products and eventually I had to manually delete the 1,2,3 ratings and if I only asked for 5 stars.I give for support 5 star but for app 1.After two days that i lost whit their support they "explain" me that i should hit "all" reviwes and then i dellet my self the rest 4,3,2,1 star reviwes!Second problem is when u sholud do manuel installation for every product because automatic does not work.And yes if there is problem it is All express error!I install app call "LOOX" will see if that app work.

French Way
France
12 days using the app
WebContrive replied April 1, 2020

We are sorry for the problem you faced.
I think you have selected the "All Reviews" option in AliExpress import that's why all reviews imported. Can you please share an AliExpress import screen recording video on "support@thimatic.com"?

Thank You.

October 22, 2018

all in all a good app...looks good and easy to use...only thing not working in payed trademark theme is the masonry grid and the slider option....only grid and list is working...would be cool if it would be fixed...

GameBuddy PRO
Austria
11 days using the app
Edited February 10, 2020

support is good. they still need to add the reviews on the cart page. the app is good but can be improved a little

klotis
United States
About 9 hours using the app
November 3, 2022

Really great app and fantastic customer service. I had some difficulty installing the app as I am unfamiliar with coding. I also wanted the reviews displayed in a specific location. Within 1 hour of first contacting Rivyo all of my requests were carried out and completed. Excellent service.

EquiStore
Ireland
About 9 hours using the app
WebContrive replied November 11, 2022

Thank you so much for your thoughtful and detailed review. It means a lot to us.

Do get in touch for any queries at support@webcontrive.com or in-app live chat, we are always happy to help you.

June 30, 2021

App is easy to use!The staff are very professional,online response is fast. Excellent app, excellent team

DZEES
China
About 9 hours using the app
May 4, 2023

customer service stuff is very nice and professional.
help us to solve any problems I met and explain very well.
they could find the reason which bother me and help to provide solution, it is great.
thank you so much.

Valk-Tech
China
About 8 hours using the app
WebContrive replied May 17, 2023

Thank you for finding great value in our app and our support. And our special thank you for recommending our app. It’s great to hear that you had a positive experience with us.

In case of further queries please contact us at support@webcontrive.com or via our in-app chat. We are always happy to help you.

October 14, 2018

Excellent customer support! They truly deserve these 5 stars. Just wish it had the ability to edit a review after import. Rest all is super.

Carved Nature
United States
About 8 hours using the app
March 23, 2023

Rivyo is a fantastic company that truly goes above and beyond to provide outstanding service to me. I have had the pleasure of working with them on several occasions, and each time I have been impressed by their prompt response times and willingness to go the extra mile to ensure that my needs are met.

Their team (espeically Jigs)is incredibly knowledgeable and always willing to answer any questions I may have, no matter how big or small. They are also incredibly responsive, and I never have to wait long to receive a reply to my emails or messages.

Overall, I highly recommend Rivyo to anyone in need of Reviews on high-quality service and support. They truly are a top-notch company that is dedicated to providing their customers with the best possible experience.

TOAmart オンラインショップ
Japan
About 7 hours using the app
WebContrive replied March 30, 2023

We are glad to see that you had a great experience with our service and app!!! Thank you very much for sharing the great feedback with us, It means a lot to us. :)

For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.